Indian Railway Catering & Tourism Corporation [IRCTC] — non crediting the refund money on cancellation of ticket

Address:Gorakhpur, Uttar Pradesh, 273008

I have purchased a Railway ticket for the journey from Gorakhpur to Kolkata from Gorakhpur PRS. I purchased the ticket by swiping the Debit card. Due to some reason the ticket was cancelled on 22.5.2017 and refunded amount on cancellation of the ticket has not been credited to my account till date. I have already complained the matter through CPGRAMS but settled.
The PNR No. is [protected].
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Aug 10, 2017
Updated by DEBASISH8090326
but not settled.
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