Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — non receipt of refund money

S Booma

from Chennai, Tamil Nadu

Address:	600001
Website:	irctc

I cancelled my ticket pnr no [protected] on 15th jan 2018. But my refund, money of rs.1600 has not been credited to my bank account. Iorct claims that their receipt no. [protected] that they refunded the money but the same has not been credited in to my bank account. Daily i am calling irctc sutomer care no use and daily i am writing mail irctc service in the matter of refund is not at all satisfactory. Request speedy action

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Feb 07, 2018

Updated by S Booma My name is sbooma I cancelled ticket PNR No. [protected] on 15th Jan 2018. My refund money of Rs.1600/- has not been credited to my account till date. But IRCTC claims that they refunded the money on 17th Jan 2018 vide their ID No.[protected]. In this connection I regret to inform u that in my bank account money has not been credited till date. I am daily making calls in IRCTC customer care they are always busy and daily i am writing mails to them n o use whether I will get back my money or not irctc service in refund matter is very very poor they should be penailsed for the unnecessary delay i n refund matters

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Comments

Allan Prince

from Chennai, Tamil Nadu

I booked train ticket on 27th jan 2018 through irctc website. Amout of 600.80rs was debited. But the amount was not refunded till today

Details :Rs.600.90 has been debited from your A/c XX0964 via Kotak PG on 27-JAN-18 vide Ref No. [protected] .

praf1986

from Delhi, Delhi

Sir, On 1st Feb 2018, I try to book train ticket of Taj Express(Train no.-12280) from New Delhi to Raja ki Mandi on IRCTC mobile app.I made payment through BHIM app .Rupees deducted from my account, and Payment also approved. But tickect is not booked. so Please resolve my complaint. (transaction id :[protected]payment gateway :- Razorpay).

ankit ks

from Delhi, Delhi

That is to inform you that I want to delete my personal

account with IRCTC. please delete my which is

registered IRCTC website.
My User ID IS : vyasankits

र

राजीव यादव

from Mumbai, Maharashtra

This is my cancletion id - [protected] Icanceled my ticket on[protected] but still not credit amount in my account .and status show Refunded.
Please help me