Indian Railway Catering & Tourism Corporation [IRCTC] — Non refund of deducted amount for 2 transactions which failed and ticket was not booked

Payment not credited in my account
Bank obc: ib sm txn. Id[protected]
Bank obc: ib sm txn. Id[protected]
Irctc transaction id [protected]
Irctc transaction id [protected]
Transaction failed on-02/07/2017
Status showing as follows in irctc failed transsactions details.
Approved : approved for refund
Sent for refund : refund instructions given to bank
Refunded : refunded in account
The fact is that amount (Rs.3130 + rs.3130) is not credited in my account as on date.