Indian Railway Catering & Tourism Corporation [IRCTC] — non refund of my dropped transaction under tatkal quota

Address:682004
Website:IRCTC

I tried to get a seat from jhansi to ernakulam for 28 nov 17 under tatkal quota but transaction id [protected] dropped in between. As per the heard rule my refund should be made within 3-5 days but it is not done. I have also sent the email twice but no response.
Can i have other procedure to get my refund from indian railways.
Thank you...
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jan 04, 2018
sonukk9934's response
I had cancelled the ticket on 30.11.2017. And amount of 1240 has to be credited to my account. But after 5 days also it is not done.in the website it is showing refunded on 31.11.17 and bank name as payumpp. Details as below, ,
Complaint comments 

Comments

I had cancelled the ticket on 27.11.2017. And amount of 920 has to be credited to my account. But after 8 days also it is not done.in the website it is showing refunded on 28.11.17 and bank name as payumpp. Details as below, ,
Dear Sir,
While registering with IRCTC by mistake I entered wrong email id [protected]@gmail.com where as the correct email id is [protected]@yahoo.in.

Please help me correct the same or change by yourself

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information