Indian Railway Catering & Tourism Corporation [IRCTC] — not able to book tickets. facing to update my profile

Address:Prakasam, Andhra Pradesh, 523156
Website:www.IRCTC.CO.IN

Dear team,

Today i tryed to book a ticket in irctc website, after log on it ask to update my email & phone number in personal details, after giving my mail id and phone number i got the otp's for both, while giving otp's it is saying that you opt's which i got to my mail and mobile was wrong and i am not able to book any new tickets, please suggest on the same my irctc id was apyraj.

Thanks
Uv
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jan 29, 2018
Updated by apyraj
While log in i am getting this error "Your profile is Incomplete. Please complete your profile details in order to continue booking."
Later i went to Update Profile in personal details.
I had given my mail id .
I got OTP to mail id and the same i filled but it was saying that it invalid.
The same issue with mobile number too.
Please suggest on the same.
Complaint comments 

Comments

Train No.16863.

Train is not at all clean.
I was sitting in S3, I can see much dirty compartment.

How a passenger can accept a uncleaned compartment like this.

It's the responsibility of the IRCTC.

Unsatisfied with this.

I am ttavelling in train number 19023 jammu tavi express during journey i have asked for mineral water bottle an he said its of 20 rs but on bottle mrp is 15 rs... I said i will complain to TT he said do whatever you do we will charge 20 rs
Hellow
Sir/madam
I m dharmend...my user id is [Shibbi14]. I received email varification code.but mobile varification code is not sending by this site...therefore i can not able to log in IRCTC. my mobile number is which .which is registered.
So plz send me my mobile varification otp.
I Have cancel my train ticket on[protected] Cancellation ID/ Refund ID no. [protected] but cancellation amount of Rs 3350/- is still not credited in my bank account as on[protected]. IRCTC site is showing Refunded to ZKPY on[protected]. Kindly look into the matter.
I have parceled my bike in Indian railway from new Delhi to gudur jn and it has been not delivered it, it was loaded on 5th Jan 2018 now it's 20th Jan 2018 it has been 15 days over now till now my order pnr no. Is [protected] I am an ARMY soldier I have many transport issues so please deliver my parcel of bike fastly hope u solve my problem quickly
Dear irctc group my mobile number otp not coming

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information