Indian Railway Catering & Tourism Corporation [IRCTC] — otp not generated by rmn

Address:721627
Website:Irctc rail cannect

This is regarding complaint on irctc against failure of otp generation on ticket booking in irctc site.

For fast ticket booking i put some money on ewallet in irctc and try to book talkal ticket from irctc site @[protected]@11.00 am. I entered details and choose irctc e wallet but i didn`t receive an otp for ewallet proceedings. For immediate payment i put some money on wallet and try to transfer., but railway cheated me in name of ewallet and i fail to receive an otp.

We even ready to pay e-wallet extra amount simply to meet this kinds of re. But still you not send us an otp for immediate requirements like adhar. So that i loose my ticket.. At the time of order, it was confirmed, but because of railway otp problem i miss my ticket.
I tried again with my card, but at that time talkal ticket closed.

They may say it is technical problem something like.. But if they can`t support customers don`t go for e-wallet type of apps for extra cash.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Cancelation Id [protected]//38
Have canceled on 20th Dec and no refund yet.Bank says we have not received any credit for the same.

Revert ASAP
Thanks

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