Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount not given for train cancelled on 09/09/2017. train no-12303

Website:

www.irctc.co.in

I had booked a ticket in train no 12303 for journey date 09/09/2017 for which details are as follows -
Transaction id : [protected], pnr no. : [protected]
Train no. & name : 12303 / poorva express
Date of booking : 28-jul-2017, class : second ac
Date of journey : 09-sep-2017, from : hwh, to : ndls
Boarding at : jsme date of boarding : 09-sep-2017
Reservation upto : ndls
Scheduled departure : 12:15 hrs
Due to some reason train got cancelled. Please refer to the following link

http://www.indianrailwaynews.com/cancelled-trains-today/[protected]list-of-cance...⇄
As per rule refund amount should have been given to me within 3-4 business days but as per irctc reply train was not marked cancelled in their system. So they have not refunded my money. I have also attached the text message sent by irctc regarding the train cancellation.
So please register my complaint and take necessary action so that i can get my money back.
Regards,
Ram krishna
Mob. No-[protected]