Indian Railway Catering & Tourism Corporation [IRCTC] — refund issue

Wrt [protected], i have booked 4 tickets. Out of 4 tickets 2 got confirmed and 2 were still waiting state only but i didn't received any refund confirmation for those 2 waiting tickets.
When i approached to irctc call center they stated that "i need to cancel the waiting list tickets within 30 mins of chat preparation but am not aware of that process and i didn't cancelled them.

Could you please help me how can i get the refund amount? It's almost 3200 rupees which i was losing not aware of process. 3200 rs is not small amount for middle class citizen like me.

Please consider this as special case and help me to get money refunded. Thank you.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Sir I have rpf exam railway pass and rpf constable bahev was not normal and he give worn word
I am going alwar to jaipur from train 19566 in sleeper s 8 and constable was not sitting any blank seat

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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