Indian Railway Catering & Tourism Corporation [IRCTC] — refund not received in my account, paid through debit card

Address:New Delhi, Delhi, 110025
Website:www.indianrailways.gov.in

Hi

I'm ashhar one of your customer, booked ticket (Pnr[protected] on 27/06/2018 and cancelled the same ticket on the same date. I paid through my sbi debit card, but still i have not received my refund. I went to the nearby okhla station, they said we can't do anything in this, later i went to new delhi railway station but at that time there was no connectivity, and said it will take approx 6 months. So i waited for this long time & still no success. I was able to get the contactact number 23344787, called them many times, but they don't recieve my call.

So please kindly give me my refund amount as soon as possible.

Please find the bothtickets attached for your reference.

Thanks & regards
Ashhar
+91 [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information