Indian Railway Catering & Tourism Corporation [IRCTC] — Seats allotment for senior citizens | |||||
I booked tickets for myself and my parents who are senior citizens and the seats were available in duronto express and i was asked for my preference seats where i chose 2 lower berths and 1 upper berth and still i got all the upper berths form both sides. This is absolutely not acceptable to me. If you select seats as per your choice then why do you even mention preference in case of seats availability? I would like you to change the seats as it becomes difficult to manage while travelling because nowadays people do not even cooperate. As per the new railway system the senior citizens will get the lower berths defined during the budget by mr. Prabhu then why not it is happening? Travelling date is 15th july from pune to nizammudin and return is on 21st july from nizamuddin to pune. I would like you to change the seats as per my preference. Otherwise you should not even ask for traveller's preference. Was this information helpful? | |||||
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||||
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+91 44 2530 0000
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IRCTC.co.in — User ID and password lost
My personal email : [protected]@gmail.com and my mobile No [protected] pl send me my user id and password