Indian Railway Catering & Tourism Corporation [IRCTC] — tatkal portal issue

Website:

www.irctc.co.in/nget/train-search

Hello irctc,

This very rude an unofficial behavior i have faced today by the indian railway government.

They are making indians to work in digital environment or dependent on others with an indirect way of corruption.

I needed to book ticket in tatkal from jalandhar to barddhaman, but the site was not at all working.

Being a girl its not possible for me to stand in queue and book the tickets offline.
And being a student, i was having training in college and wasn't sure when it will be ending so i have only one option left and that was the tatkal portal.
The earlier irctc site used to work in an amazing way, but from the day when the site has been changed, it is creating problem for lot of students like us, but we can't help.

I just don't understand the need of changing the site suddenly.
Kindly go through this matter and change the portal as earlier or please make it available for everyone not for the booking agents only.

Thank you.

Regrads,
A citizen of india