Indian Railway Catering & Tourism Corporation [IRCTC] — tdr amount not refunded even after 8 months

Tdr transactions details
Transaction id: [protected] train no./name: 12332/himgiri express pnr no [protected]
Date of journey: 31-jan-2017 date of boarding: 31-jan-2017 date of booking: 25-dec-2016
From: lucknow nr (Lko) to: howrah jn (Hwh) boarding: lucknow nr (Lko)
Resv upto: howrah jn (Hwh) quota: general (Gn) class: third ac (3a)
Ticket amount:5320.0 ticket type:e-ticket
Passengers details
Name age gender status coach id berth no/ wl no
Gaurav sachan 31 male cnf b1 19
Sonam devi sacha 24 female cnf b1 21
Ankur verma 28 male cnf b1 22
Sandhya verma 26 female cnf b1 24
Tdr details
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 31-jan-2017 16:39:44 hrs tdr status cr registered cancellation id: [protected]
Tdr zone: eastern railway (Er) registration no:[protected]