Indian Railway Catering & Tourism Corporation [IRCTC] — ticket cancel and didn't get the refund yet

Address:Bangalore, Karnataka, 560005

Hello,
This is sabarinath from bangalore. Recently i had tried two booking in tatkal on 17/10/17 as well as 18/10/17 from bangalore to palakkad and i did't get the tickets but they had deducted the amount from my account and till now i did't get those amount refunded. Transaction ids are as follows: [protected], [protected]. Kindly do the needful asap.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Transaction ID - [protected]
Cancellation ID/Refund ID - [protected]
Refund Date - 13oct 2017

IRCTC is the most useless, lukkha website I have seen till the date. For a national railway website like this, every time failure occurs while booking tatkal tickets, and some railway agents book tatkal tickets by Hacking softwares with ease!

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