Indian Railway Catering & Tourism Corporation [IRCTC] — wrong clearance of file tdr for e-ticket

Address:	Allahabad, Uttar Pradesh, 211003
Website:	www.irctc.co.in

This is in regard to a ticked has been reserved in train no. 14115 from ald to lucknow having pnr no. [protected] on my name nirmal kesarwani through my internet railway id.
The train was scheduled to departure from allahabad junction at 23:45 hrs on 4th mar 18 but due to some issue the train was departed from allahabad junction at 02:55 hrs on 5th mar 14 due to which i did not travelled through train and filed tdr for the refund of my ticket through tdr reference no. [protected] as the train was late more than 3 hours.
First tdr was registered but further it was not approved by saying that the train was not late more than three hours.
Please check and do the needful for the refund of my ticket.

Regards
Nirmal kesarwani
[protected]
E-mail: nirmal.[protected]@gmail.com