Indian Railway Catering & Tourism Corporation [IRCTC] — "your profile is incomplete. please complete your profile details in order to continue booking"

Address:Chennai, Tamil Nadu, 600041

I am unable to book any tickets from irctc website as its saying "your profile is incomplete. Please complete your profile details in order to continue booking", where as i am fully updated my details, even my aadhar also linked.

Ok fine.. So i went to update the profile where i can see only email and phone information is lost which is mandatory fields, so i am trying to fill the details but your alert told "verification got failed" what i do now, i am fed up now, i have around rs. 1000 in my irctc wallet.. Even though i cant book my tickts i have face this issue for last 4 days, not only for me, i thought most of irctc users be like my mind, what irctc doing, in this condition yesterday finance minister post india's railway budget along with general budget... Please fix this issue early...

My user id: kkmozhi,
E-mail: [protected]@gmail.com
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I had same problem, follow the steps shown in this video. If any problem just ask that guy he will reply to your comments

https://www.youtube.com/watch?v=vzFKIHgWmOA

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