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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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+91 11 2338 1213
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+91 97 1763 0982
2043
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Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 112

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P
Pravin Shrivastav
from Tikaitnagar, Uttar Pradesh
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I'm complaining about train delay

Sir i'm travelling in train no. 22434. Train has arrived at faizullapur at 5.04am which was already late as per it's schedule. This train is still on faizullapur station till 6.02am and has been crossed by 8 trains. I know that this complaint is not gonna help me but still i'm complaining with some hope my name is praveen shrivastava pnr no is [protected]. My no. Is [protected] and email i'd is [protected]@gmail.com please provide...
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R
rathinme
from Mumbai, Maharashtra
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railway berths

I have booked a ticket by internet for my wife having problem of osteoarthritis aged 54 years in the train 12262 howrah cstm duronto in 3rd ac and requested for lower berth for her knee problem. At the time of request 257 tickets was available in 3rd ac. Still they have rejected my request and allotted her a side upper berth ticket. I think this has done intentionally. Person in charge should have minimum humanity to allot a suitable ticket...
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G
gcci
from Chennai, Tamil Nadu
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my booking confirmation-reg

Website:indian railways grievence cell

I booked a c c ticket from coimbatore to chennai by 12680 on[protected]. I received confirmation message on13 th feb. Based on that on 14 th when i was trying to board the train ina/c coach, my name was not there in the chart. I was in full tension because i am not suppose to board the train. Finally ihave seen message which was delievered at 03.56 at seat was allocated in d3 compartment. Then i have travelled in that seat. When i have booked...
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B
Basavanagouda M
from Bengaluru, Karnataka
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reservation request form in other languages.

Address:Gulbarga, Karnataka, 585222

Today i visited to sedam (Seram) railway station for tatkal booking, am very surprised booking chanel is showing hindi, english and telugu languages, since sedam comes karnataka state it should be in local language kannada hindi and english, and i asked booking counter he said no pan india we have only 3 language. No kannada language channel, again i met stations master mr narshima murthy he given same answer, also i informed please check...
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C
charmi manek
from Shahabad, Haryana
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train arriving before time on regular basis

Address:401101

Greetings,

I am charmi manek, have compalint against motor man of ladies special train from virar to churchgate arrving bhayandar station - 2-3 mins early on regular basis..
Why this is happening 2 mins early is too much for us.
I want to know the name of motor man and action taken against him
This regular issue so many o[censored]s miss our train because of him....
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S
Somnath Dawar
from Kanina, Haryana
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parking

Address:335001

Sriganganagar railway station has a walled paid parking space where we can park the vehicle. One has to pay according to the number of days we use it.
But some people have started charging from those who come to pick up relatives and not using the walled paid parking space.
Whenever one tries to go to pick up someone they force us to buy parking ticket
Please do the needful...
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V
Venkatesh Kommu
from Hyderabad, Telangana
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rail ticket not booked and amount deducted from my account

Website:www.irctc.co.in

Dear sir,
I venkatesh komma, i have payment to the rail ticket in irctc rail connect but the amount of rs. 750/- is deducted from my account and credited to your bank but not received by the irctc i have mentioned reference ids
Transaction id: [protected]

Please look into this and refund my amount to my account.

Thanking you,

Yours faithfully

Venkatesh komma...
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A
Akil Qureshi
from Agra, Uttar Pradesh
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train running late as per its schedule time

Train:utr sampak krantu
Train. No:15036
Dear mr. Prabhu, kindly do something about trains running late.. Utr sampak kranti, train no 15036 halt just before gaziabad for more than 1hour.. Can explain the reason for it.. This is not the only case every now n thn trains are getting cancelled n late.. This has been a trademark of indian.. What are u doing to improve it.....
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A
Ashok dadhich
from Bhubaneshwar, Odisha
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my brand new shoe cost 6000 was stolen

When I was traveling from NJP to dibrugarh today. In the morning my shoe was stolen from 3AC couch near tinsukiya station.railyway catering personnel and attendant is only suspected. They are deployed for safety and security Bt they are doing this type of cheap things. Indian railway should compensate for my loss . in spite of quick complain by me on online portal and 182 railway police helpline no. Action is not initiated by railway.it show...
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H
hari ktu
from Thiruvananthapuram, Kerala
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miss behaviour of parking place staff

Address:Malappuram, Kerala

Sir,
I have a complaint against miss behaviour of railway parking staff in kuttipuram (Ktu) railway station (Malappuram dist, keralastate).
One of the staff miss behaving all and making complaint in our bike. Once i asked regarding charging high rate. Now he told me that he will not allow me to park my bike there.
Kindly advise how can i make a complaint against him....
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Y
yash m jain
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of goods has not been made yet.

Sir,

Greeting,

We have send goods in railway parcel service from chennai to guntakal on 07/02/2018 in train no:11028 and the goods has not been received yet and the p. R. R no/pwb no: is[protected] and currently i am enable to track the status of the goods. And from my side i made an enquiry in chennai, guntakal, pune, mumbai but there is no proper reply and they are saying that the goods are not there in...
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S
Shobhanivi
from Patna, Bihar
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travel bag full of clothes & jewellery

Address:Dhanbad, Jharkhand, 826001
Website:Railway

Dear sir, i am a senior citizen (Female) of dhanbad jharkhand. Today when i was travelling to beohari by shaktipunj express on 14/02/2018 with my daughter, my trolly bag was stolen away early morning (4am to 5am) in between renukut station. Near about 4000 rupees including clothes was lost. The theft incident was happened in the compartment s1 pnr [protected] train no 11448 seat no 35 & 37. When i got down to complaint at choupan station to...
+1 photos
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A
amar mudgal
from Kanpur, Uttar Pradesh
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cancellation of train without intimation

Address:Lucknow, Uttar Pradesh, 226012
Website:www.irctc.co.in/eticketing/mainpage.jsf

I booked the train on the one-month prior date of arrival on 12th of january. Today which is 13th feb, just a day before my travel, i got a message that my train has been canceled. This is pathetic as i don't have any other means to travel except scheduling a flight which is costing me around 4000rs. I chose to train as it was a cheap travel. The railway should have intimated me for the cancellation. I have my interview scheduled for my higher...
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S
Shantanu450 singh
from Delhi, Delhi
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submission of applications fee two times for single user

Address:Nawada, Bihar, 805122
Website:Rrb fee submission site

Sir, i am shantanu singh. I have registered for rrb recruitment and i was feeling application and during submission of applications fee, i have submitted two times application fee due to aome server problem and both time message show me that i have submitted application fee successfully. But i want to know that, will my one time application fee return or not? If yes then no problem and if no, then why??? Its not my fault. It was server problem....
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G
ghantu
from Balasore, Odisha
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miscellaneous

Address:Darjeeling, West Bengal, 0353

Indian railways is a no 1 company as we know. But nowadays there was a big problem like train late, toilet not cleaning, no sufficient water, dusty bed roll, etc. This is a fundamental issues, do not ignore it. Try to understand and serve better, otherwise pm take action.
New jalpaiguri (Njp) is a most valuable station in eastern railways. But there is no infrastructure to in and out the train frequently. Passengers are waiting on...
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S
safar5253
from Delhi, Delhi
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tdr rejected on invalid terms

I booked ticket pnr number is [protected], train mas-adi express. Since only one ticket was confirmed and other not we didn't travel by that train and hence claimed tdr. But it was rejected mentioning you had travelled.

I dropped an email to [protected]@irctc.co.in to get the explanation that how it got rejected if i had not travelled only by that train?

Tdr transaction id : [protected]

I received...
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Myself duryodhan boitai was travelling from kota junction to chiplun in train no 12484. When train reached near panvel station i went to near wash basin. At that time someone has stolen my new power bank, mobile with headphone. I tried to complain to tti but no one was present at this coacha1. It is a shame matter as it is 2nd ac coach. So who is going in general sleeper what will happen to them. Kindly provide necessary guard in coach and...
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E
Emmanuel Chiristuraju
from Chennai, Tamil Nadu
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punctuality of salem yeshwantpur daily passenger train

Address:Krishnagiri, Tamil Nadu, 635109
Website:Cx

Sir
I am routine passenger from hosur to bangalore yeshwanthpur for our day to works traveling through salem yeshwanthpur daily passenger train which used to arrive at hosur by 9am supposed to reach yeshwanthpur by 10. 30 am. Today it reached bangalore hebbal by 10.45 am which is just 2 station prior to yeshwanthpur. It is not yet started till 11 am. When contacted time office they informed due to start of toronto train from yeshwanthpur...
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L
localpassenger
from Ranaghat, West Bengal
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bidhannagar head ttec charging innocent passengers to fulfill his daily target

There is a ttec in bidhannagar railway station. I don't know his name. He is short height and dark. This particular ttec is the head ttec of bidhannagar as claimed by him. He is taking fines from passengers even if the passenger has a valid ticket. He says that the ticket is not valid. He is also encouraging other ticket examiners to do so. There is a lady who is their madam is also helping them. If a passengers do not pays then they threatens...
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V
vikeins
from Patna, Bihar
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theft of my mobile charger

Dear sir,
Myself vikash kumar travelling in train
Pnr-[protected]
Trn:58013
Dt:[protected]
Frm hwh to bksc
Cls:sl
P1-rc, s9, 39
Charger being theft by copassenger k agarwaal who is sharing rac seat with me in same train.
His full detail is following
K agarwaal m38 pnr [protected].
I think railway will take stern step and they can track this person and put my charger...
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