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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 114

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A
Ankush Jamwal
from Delhi, Delhi
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train journey

I was travelling by jammu mail 1st ac from kathua to delhi pnr no [protected]. I de boarded the train at sabji mandi. After i deboarded the train, the train attendent called me in front of other passengers that there is only one hand towel left as he had provided two. The attendent without any proper check blamed us in front of other passengers. The attendent name was vinod and i want complaint be lodged against him as i am sure he must have...
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A
Aloksin
from Ashoknagar, Madhya Pradesh
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delay in product delivery

Address:Satna, Madhya Pradesh, 485001

Sir
I booked a bicycle from satna to deoriasadar on 25 jan 2018. I gave 50/- extra to labour for my bicycle loading to durg gkp exp. The labour name is ramroop which mob no is [protected]. But till today 4 feb 2018 my bicycle was not loaded to any train. So we were not get our bicycle yet. Nobody of railway employee didnot take responsibility for this.. At the time of booking they said to me that 10 /- per hour penality will taken...
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A
Arunbabu115
from Solapur, Maharashtra
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timing of indian railway

Address:Idukki, Kerala, 685602

I am travelling now in duranto super fast express 12223 from ltt to ernakulam jn. The desired time to reach the train is 5.50 pm. Now the ttr is telling that the train will reach the destination by 9.30. Thereby i dont get any bus to reach home. So i have to take any taxi or something to reach my home. Who will give the money for that taxi?
Most of the passengers have the same problem. This is really a bad thing from indian railways....
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R
Ravi the Tarzan
from Akbarpur, Uttar Pradesh
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charging point not working

Sir,
Mobile charging point of coach number b3, birth number 63, train number 14257 is not working. My pnr number is [protected]. Date of journey is[protected]. We crossed sewapuri station nearly 30 minutes before. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.
Thanks...
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K
Krishna Raju 01
from Chennai, Tamil Nadu
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parking two wheeler

Address:Bangalore Rural, Karnataka, 561203

Doddaballapur railway station, i am visited to railway station for ticket enquiry, my two wheeler not parked at parking area, just asked to ticket clerk about enquiry of ticket availability and return within 15 minits, the contract man (Global agency) came and asking parking charge, before he didn't asked when my vehicle left there.

Why i could pay the amount! He taken any responsibility to my vehicle, and i ma not parked...
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S
Sunil Faide
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ticket refund didn't receive

Address:Mumbai City, Maharashtra, 401101
Website:IRCTC

Hello,

I have booked the the ticket from pune-nagpur (Bilaspur exp). Ticket didn't got booked and amount got deducted from my account. I have sent the mail many times each time they are asking for different thing.
I have also attach the bank statement, stating the deduction. When i call one of the executive he told to sent the bank statement the amount will get credited to my account. When i sent the statement. They...
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R
Rohan khan
from Bhubaneshwar, Odisha
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tickets refund not get

Address:Cuttack, Odisha, 753001
Website:Www.irctc.com

Sir I booked train tickets online on 17/12/17 from Cuttack to Bokaro steel city, pnr-[protected], train no- 12801, sleeper class which shown waiting. After two days I cancelled the tickets on 19/12/17 a message came of tickets cancellation some amount deducted from it and Rs1770 will be refunded to your account. But it will be more than a month gone but I not got my refund. Please help me to get my refund back please....
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P
Prabhat Singh1995
from Surat, Gujarat
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refunds and customer services

Address:110084

Why paytmdsk holds the refunds of consumer?
I cancelled my e-ticket on 24/01/2018 the following are my pnr - [protected] & pnr - [protected] till that date i haven't received any refund yet. It is so shameful act that paytmsdk holds on the refund of irctc customers. The amount that is to be refunded is 2430 & 1660.
My refund i'd from irctc to paytmsdk is
[protected]
[protected].
And the customer care...
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S
Sonali Sanan
from Patna, Bihar
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tension caused due to delay of premium train :rajdhani express

Sir
4 months ago, we got our seats reserved in rajdhani for 1st february 2018 (Tata to delhi) and in shatabdi for 2nd february 2018 (Delhi to ludhiana) due to dynamic /flexi fare. Today, on 31st january, 2018, we received the message that rajdhani (22823) will depart from bhubaneswar at 7:45p. M and reach tatanagar late in the evening. Due to delay of 22823 we will not be able to board 12013 on 2nd february 2018.. Ultimately we have...
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K
kkolhe
from Mumbai, Maharashtra
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regarding the railway employees bad behavior

Respected sir,
I booked the bike on 30 dec.2018 from bhusawal to kalyan . And bike arrive at the kalyan stn. At evening and when i go to collect the bike the employee of parcel office behavior like a prime minister. He told go to office of parcel in kalyan which locate at outstation of kalyan station area.and the officer of parcel office told me go to platform no 5 to collect the bike . And the person who appointed on this post on...
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K
Kishore8456
from Rusera, Bihar
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bag stealing in rajdhani

Address:208002

Sir i kishore mishra, advocae travelling from rajdhani express 12423 from tinsukia assam to kanpur, uttarpradesh dated-30/01/2018 on coach b11 on seats 49, 50, 52 (Pnr-[protected]) with my family.in early morning of 31st at about 4:10 am somebody has stolen our black coloured bag which had 5 mobile phones, two wallets consisting all our identity proofs such as aadhar card, pan card, driving licence, and credit and debit cards and 20000 approx...
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D
from Mundi, Madhya Pradesh
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cancelled ticket refund

Pnr-[protected] date of journey-28/1/18 boarding from howrah jn. Ticket type - window ticket. I had cancelled my this ticket from irctc website through option present over there cancel window ticket. And right after that i received text from irctc & msg consist words which clearly says that "collect your refund amount from station commencing jn or any nearby satellite jn. Then i went to santragachi jn where the staff were very rude & they...
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V
Vinod Dhamija
from Hoshiarpur, Punjab
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waiting room - upper class found locked

Upper class waiting room at Sirhind Jn - SIR. found locked. Me & my wife have to wait for our train till 03:30 hrs but nobody is there to complain. Waiting room for 2nd class is not having toilet facility. Unauthorised persons are roaming around...
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A
Abhijeet5
from Parvatipuram, Andhra Pradesh
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delayed train for about 5-6 hrs

Sir,
I am travelling from bhubaneswar to berhampur from 07150 guwahati secundrabad special train.. The schedule arrival of this train was 9:40 at bhubaneswar but delayed for 2 hrs.. As i had reservation on this train so i have to take this train.. After crossing khurda... Train has been stopped here at tapang station.. This train should have been near berhampur now.
Sir please clear the line for this train.. I am lone traveller...
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A
Anilvarghees
from Tirur, Kerala
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2ac kerala exp just like a sleeper couch

Address:690574

Dear sir i had booked two 2ac ticket in kerala exp from bhopal to kayamkulam on 29/01/2018 and our seat number is a2 23, 24. But a2 coach is just like sl coach there is no charging system and ac is not working properly. We had paid higher amount for 2ac tickets but we got facility of sl coach moreover this coach is seems like a 19 th century build quality. So plz take the fare of sl coach and return balance money as soon as possible...
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A
Anil Jain Gundecha
from Mumbai, Maharashtra
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refund of rail ticket purchased by debit card

Address:Mumbai City, Maharashtra, 400025

Refund of rail ticket purchased from debit card from udaipur to bandra terminus canceeled at falna station, they have issued tdr to us for refund due to pos machine not workingso on 28/08/2017 we have cancelled one tickets pnr no.[protected] dated29/08/2017noe 6months over no refund to received so plz. Check &do the refund as fast as possible my mobile no.[protected] anil f. Jain, plz. Solve the matter &give us our refund without any delay....
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Address:Jaipur, Rajasthan

My name anil meena. I booked a online railway ticket in 12464 mandore super fast express on 24 january for my sister name - anita meena age 30. The ticket has been confirmed s3/20. 30 jaunuary is departure date.. On 29 my sister health become critical due to mentally pressure and her journey cancelled. For urgent work about court order one person had to go to delhi. I (Anil meena) went on 30 jaunuary and took my seat. When ticket collector...
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bhoy
from Nagothana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stopping of express and mail at nagothane

Address:402106

Date :[protected]
To,
Central Railway
Indian Railway,

Respected Sir,

Sub : Stopping of Express and Mail at Nagothane –

I would like to bring your kind notice that, the population of Nagothane is increasing day by day and the regular passengers from Nagothane to Mumbai in several locations daily for their job purposes, collages and some merchants are visiting for their...
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H
Hema Gopalakrishnan
from Chennai, Tamil Nadu
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unreserved passenger in reserved coach

Address:Mysore, Karnataka

I travelled by 16022 pnr:[protected] unreserved passengers had occupied our berths and they did not vacate too creating complete discomfort to me and my family. My aged parents were not able to have dinner nor sleep. We were unable to use tiolets due to choking crowds. Tte is not at all seen and not bothered to implement railway rule and regulations to those unreserved passengers. Please take action and control unreserved passengers from occupying...
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R
Ravipetty
from Bhadrachalam, Telangana
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ticket collector asking for bribe in 12724- ap telangana exp

Dear sir, myself hari, i travelled from chandrapur to hyd deccan in ap telangana express on 28th january (Sunday), i don’t have reservation ticket, but i have open ticket i was waiting for tc for long time but he did not come, after 7pm he came to the place and asking for tickets and i said i m ready to pay the fine amount for it, but tc is asking to come near the door and he asked me to give bribe of rs 500, he is asking to most of the...
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