Indian Railways Complaints & Reviews

Unable to verify adhar card for passenger while booking seats through IRCTC portal. See attached screen shots. Please call me.[protected] or email me at anil.[protected]@ibsplc.com

I have emailed to [protected]@irctc.co.in several times. But got no reply. I tries calling many phone numbers of IRCTC help desk and other places. But no body gives help or most of the phones are wrong numbers....

The train gangakaveri express (Train no.12670) was delayed by 3 hours from its actual time of 10.40 am at jabalpur station on 13.02.2018. When i entered in the coach ha1 and approached my berths a/1 & a/3, it was pre-occupied by passengers. However, i searched for tte/in charge and met tte-mr. Mohammed shabbir whose name plate was missing, further afterwards he asked me my pnr no. And he scrolled the reservation chart and said only one seat...

Sir, my name is raja pandi.
I was travelled monday (05/03/18) night (9.45pm to 7.00am) train of rameswaram exp., (Rain no.16102)
To mambalam station (Chennai) in unreserved coach. And someone stole my back-bag when i was sleep. I surely know, i keep my bag till when arrived pudukkottai, so i hope someone stole my bag into pudukkottai station to trichy station.
I put my tc certificate, phone, golden daller, 700 rupees...

The train number 12722 which was started on 04-mar-2018, didn't halt at station named bellampalli (Bpa) properly so passengers couldn't even board the train. All the passengers who were about to board in bellampalli station couldn't step in train mostly at last compartments. The train was not halted not even per minute as per the guidance. Is there anyway to take action on this incident and how can we refund the money?...

Date[protected], train 01663 scheduled arrival time at pune was 10:45 am but it got delayed by almost 4 hours and arrived pune station at around 2:40 pm. Also whole train was vacant while during booking the tickets it was showing waiting list. And now this train is running 8 hours late, this is really disappointing. Train is standing at outer areas unnecessarily where we can not even have dinner as there is nothing outside. All other trains...

Hello sir/madam,
In the several premier trains like shatabdi, rajdhani express etc.. For every passenger 1 litre water is provided in a plastic bottle as a compliment during travel. This produces 1000s of plastic bottle waste everyday. The railways, should stop providing water bottles to passengers and encourage the passengers to bring their own water bottles.
Railways, can provide clean water dispensed from huge cans in the...

Sir we are traveling in vishakhapatnam to narasapuram train 57265, night 8.05mins in that train tc was behaving like rude and using indescent words on passengers... Pls kindly action on him... Our pnr status is changed to rac, tc will sell the seats to who are traveled with general ticket in reservation bhogi.. We are asking for canceled seats but he is using some volgure language what we are doing here in this train.. We are very helpless...

We have booked 5 pvc bags of fire personnel uniform from baroda to bina vide prr no.[protected]A8950812) dated 23.2.18 for the use of our fire personnel working at site. The parcel was loaded on 23.2.18 from baroda in train number 19165, however till date the parcel is not delivered at bina. The parcel containing firemen uniform is o[censored]rgent nature and for the use of fire personnel working at bharat omar refineries ltd, bina. You are requested...

Hi,

To get disabled certificate which is useful to book train tickets from irctc.co.in from handicapped quota, i have submitted 3 sets of photo copies of all required documents @ samalkot railway station on 24-nov-2017. They confirmed, i will get an sms to my mobile number ([protected]) within 3 months, then i have to contact vijayawada railway station to get an unique id to book online handicapped tickets. But no information,...

I have booked a steel trunk on 20-feb-18 at parcel office chandigarh to yesvantpur jn. Till date i haven't received it. Also i am not able to track it from any way. As a defence personnel it is not possible for me to make querry daily at parcel counter office yesvantpur jn.
It is my humble request to do needful.
The steel box carrying household items, without these i am facing many difficulties.
Receipt no. M - 071663...

Today i starred travel from matunga road station. I told to ticket booker please give me ticket for boriwali via dadar and he given matunga road to mira road suddenly local came to the station and i did not checked ticket, in train tt cheked my ticket and told that is not genuine ticket give money than i denied. I showed my ticket and requested to ticket checker please see i paid full money than why i will pay fine than suddenly 2nd ticket...

From: cs p. K. Krishnamurthy
Date: fri, feb 23, 2018 at 4:17 pm
Subject: change of details in profile
To: [protected]@irctc.co.in

Dear sir,
I would like to bring to your kind notice of the changes i have been trying to make in my profile in the irctc site but could not do it successfully. I tried the help desk nos but in vain for the past three days. Hence, i decided to putforth my problem in writing...

I already raised the complainant, which is showing resolved with any update to us please find the complaint below: indian railways complaint status update [id: 1876629]

My sister was travelling from chennai to erode in train no 12679 coimbatore sf intercity express (Mas-cbe) on 23-feb-2018 around 20:00 hrs. She missed her gold chain while washing her face in washing sink. She tired to pull chain but ppl stopped her to do so.br...

On 25/2/2018 we were travelling from allahabad to guwahati along with three ladies and two of them are senior citizens. Due to my mother who is 78age and has walking problem, we borded at mugalsarai at 01:37 hours (Midnight) instead of allahabad as we have confirmed tickets of rajdhani 12424 (Two tier); because the rajdhani stops for 10minits at mugalsarai instead of 3 minute stoppage at allahabad. Unfortunately we couldn't informed thus...

I am senior citizen and was to catch train no 12319 from kolkata for farukkabad at 1310pm on 28 feb 2017 with my wife. For that i booked a train 13118 from naihati to kolkata station which was scheduled at 1030am and reaching time at kolkata stn at 1120am. Unfortunately, that 13118 train was too late and i couldn't catch my main train i. E 12319. And i was helpless at this age. I approached to staion master but i couldn't get any help. I...

The waiting rooms in howrah station is too bad. The seats are dirty even in the ac waiting hall. The seats are full of bed bugs. Hardly one can sit for some minutes.

Proper cleaning of the seat with pesticides should be done.

Many kids and old age people require to sit which is completely impossible in that unhygienic area.

Please pay heed to the concern as howrah is a large station and too much...

The train kriya yoga express (18615) has been delayed more than 10-12 times as i made my journey since july 2017 to feb 2018.

One of my friend had her competitive exam scheduled which he failed to give due to the train delay and nobody paid the charges he had to bear.

My relative was travelling carrying his 6 year child suffering from heart ailment had to wait much long for the train which arrived post midnight.br...

I am jay shankar tiwary, l was traveling by train form mys - bsb on 27/02/18 and l lost my brown colour trolley bag in the train at satna station. The bag contains use clothes.
Train detail
Train number-16229
Train name - mys-bsb
Boogie-b2
Birth no-16

Contact details
Jay shankar tiwary
Vill +post - bariswan
Ps-sashpur
Dist-bhojpur
State - bihar
Pin-802165br...

Hi,
We are traveling in a train no: 17625 from kacheguda to repalle on feb 28th, 2018. We have rac in that train, tc didn't take care about rac people and they sold tickets for the people who don't have reservation.

Even guards in that train are supporting to tcs.

I tried to take photos while they are collecting money from the people were standing in a queue. Tcs came to my seat with guards and removed...

56877. Train not at all punctual. In such case please change the time of departure... It suppose to leave VILLUPURAM by 17:35 hrs. Now the time is 18:25 hrs. Train is still in villupuram. Please dont waste people's time . Because of similar late departure and late arrivals. I missed my connecting train for Trichy in Mayiladuthurai. I know u people's wont think on common mand needs. Still i did my responsibility. I know u people dont know...