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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 118

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Address:Faridabad, Haryana, 121003

Hello,
There are very far difference between marketing digital india and actual true india, now days trains are running by huge delay, any one caring about this that how people are suffering, any compensation, facility given by railways, there are normally tradition that,, if the train got delayed then more delay are allowing to that train, what is the system is this? Only marketing is not solve the problem, need to work on ground...
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Naresh Tapase
from Nagpur, Maharashtra
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stolen of my wallet including all atms and my personal document

Address:Bhopal, Madhya Pradesh

Dear sir,
Myself naresh s tapase, resident of wardha maharashtra complaining that my wallet including all my bank atm cards and other important documents with 1000 rs was stolen at bhopal railway station while i was in ticket queue.
Please register my complaint and do needful action. Please let me know the status of my complaint.

Naresh tapase
[protected]...
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T.vasu
from Bengaluru, Karnataka
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refund of the amount

Address:Madurai, Tamil Nadu, Not known
Website:None

Rs.395/-has been debited two times by the railway employee of madurai junction ticket booking centre while booking ticket for the train (Pearl city express) travelling from chennai to madurai on 11.02.2018. I asked one amount of rs.395/- the staff told me that the amount will be credited to my account. This occurred on 25.12.2018 at 6'o clock. Tilldate the amount is not credited. Please arrange to pay the amount as early as possible. Thanking...
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A
AmandeepAmita
from Lucknow, Uttar Pradesh
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coach doesn't has dustbin/trash box

Address:Kolkata, West Bengal, 700009

I'm traveling from howrah to jalandhar by train (Deptd on dec 29) 13005, pnr [protected], coach s11, seat 63. I shocked to find that my coach doesn't has dustbin. What to do with disposables? I just had my lunch, and looking for dispose the wrappers and packets. I'm really shocking to know that indianrailways (Ir) is making the fun of swachchh abhiyaan, an initiative taken by the current government. I have noted down the all info regarding...
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H
Hlsoni
from Samalkha, Haryana
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non display of coach positions

Address:New Delhi, Delhi, 110096
Website:Indianrailways

There was no display of coach poisons at mathura junction for boading help.
Display kept alternating between pf02 and mtz
We pay, money spent on infrastructure customer need not served and this is several times seen and complained by me at old delhi station as well. We have to run helter shelter after paying money for infrastructure over and above travel ticket. Don't know when accountability for responsibility will come to...
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M
mainak kundu
from Kolkata, West Bengal
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seeking refund of failed transaction amount

Respected sir, i haved booked ticket from irctc from guahati to howrah) amounting rs 20000 from icici bank on 8 th december 2017 which has been
debited from my bank but ticket has not been booked. please do the needful for refunding the aforesaid amount.
n.b I am submittaing the attachment
1) bank transaction copy (2nd transaction become failed)
2) irctc failed dtransaction history for your consideration
mainak...
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Website:IR Web Portal

I booked a ticket from Ghaziabad to Lko in Padmavat Express for 5, 12, 25 Jan 2018 with PNR Nos as PNR No. : [protected], [protected] and [protected] respectively. Now through one of my friends who is also frequent traveler it came to know that train is canceled till 12 Feb 2018; but railways didn't take the responsibility to notify me. Railways only have responsibility to take the money and not to notify passengers, Is that what can be understand...
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P
Piyajmera
from Akot, Maharashtra
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inquiry department parbhani railway station concern with sabir alam

Address:Parbhani, Maharashtra, 431401

Dear team,
Your employe informed wrong information at inquiry of location & a/c coach display.
As we were traveling from parbhani to mumbai with the family & 5 luggage load. As we were having the reservation for 3tier a/c coach & there is no display present on 3 number platform. It completely made inconvenience.
Request you to take action against your employees mr. Sabir alam in inquiry department...
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I
Irfangs
from Kolkata, West Bengal
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non delivery of booked parcel

I booked two number of parcel at New Delhi Railway Station from New Delhi to Bhubaneswar on 15.09.2017 vide PRR No.[protected] and immediately on 17.09.2017 I enquired about it but parcel not reached at Bhubaneswar after that I have visited so many times to Bhubaneswar parcel office and given written complain also but I have not got any satisfactory reply and till today there is no information given by railway department about my parcel.br...
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B
Bhart Fruit Products
from Bathinda, Punjab
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short received of 3 parcel out of 20 booked parcel for madgaon railway station goa

Address:Chandigarh, Punjab, 9417053341

I have booked 20 nags of towels bedsheets & hotel utensils etc vide grno 032 382 dated :- 18.11.2017 from chandigarh to madgaon ( goa )at madgaon railway station parcel office deliver us 17 nags and they said that we will inform u when we recieved lost 3 parcel till date there is no information of our lost parcels so i complaint to you . Our mobile number [protected], [protected]...
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R
Rafi9898
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

parcel missing

Address:Ahmedabad, Gujarat, 380023
Website:CONSUMERCOMPLAINTS

Respected sir,
I am ansari nurahmed, i booked my 2 packages of electric goods at ahmedabad railway station for manglore jn rr no-265006 dated-19/12/2017, as per my enquiry my goods dispatched on 20/12/2017 train no-16311 (Bikaner kochuveli exp) rslr no-13354, but i still not recd packages & not any updates or reports of my goods at manglore junction.
Today 27/12/2017 i still awaiting for my packages at manglore junction,...
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T
Trilok shubham
from Udaipur, Rajasthan
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regarding platform ticket excess penalty

Address:Kota, Rajasthan

I would like toø¢ highlight some un-acceptable behavoiur that iø¢ faced atø¢ kota city junction railway station on 24/12/17 morning 07 :30 am..
My elder brothers wife is resides in jaipur.ø¢ she was going to jaipur from kota (Jabalpur express) and she had a operation because of that me went to drop her.
When i reached the station, i got that from 24/12/17 they have stopped giving the platform ticket.
Me went into...
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M
Manish_Casanova
from Kolkata, West Bengal
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bad blocked broken toilets

Pnr-[protected] i travelled in train with sleepless whole night due to stinking blocked broken toilet where fabulously flush is also nt working. I cudnt sleep whole night bcoz of stinking smell... This journey psychological n physical way distrb me... Worst experince of life.. During journey every passenger vomited who dare to try to use the toilets... Obhs staff tried a lot bt failed to open the blocked toilets n flush of both toilets bt...
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Santu Sanki
from Betma, Madhya Pradesh
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complaint against tte for taking bribe

Address:Kolkata, West Bengal, 700090

I am now (25 to 26 th dec, 17) travelling from jl to kgp on amedabad howrah sf (12833) with my sister and my little niece (Aged 1.5yr) on s4 with general ticket by giving fine and from the beginning i was requesting the tte to give atleast one birth but he did't gave the same and selling the sit to other person who travelling with current ticket without any fine by taking bribe, and i have the proof also....
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Website:www.consumercomplaints.in/new_complaint

I am nri and was travelling in india using indian railways. I had horrible experience.

I was travelling by ajmer bandra express. I had reservation in sleeper coach. I am a senior citizen, i had lower coach. During whole night, several people woke me up. They had no reservation and wanted to sit down where i was sleeping? Also, one family had reservation for one ticket and they were group of six. They did the same thing. How...
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A
Amitaartisingh
from Pune, Maharashtra
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pnr 2818667498: complaint: showing wrong train running status update

Address:Pune, Maharashtra, 411060
Website:Indian railways

Team,

My pnr no. Is [protected].
Today 25th december, i boarded amritsar shatabdi train (12014) from ambala cantt. While checking the train running status at ambala cantt., it was showing train is late by 1 hour 15 minutes and at the same time the new delhi arrival was showing as 11:33. That means train was late only by 33 minutes. However train reached at 1:45 at new delhi i. E. It was late nearly by 3 hours. Also...
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lavanyadeepak2
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attack on railway station by miscreants

Address:Kanchipuram, Tamil Nadu, 631501

Our trust has got attention from social media pages (https://www.facebook.com/rangarajan.krishnamachari.5/posts/[protected]?comment_... that a few miscreants have vandalized the new kanchipuram railway station and sabotaged the pictures of hindu saints painted over there.

A copy of the report is enclosed along with the same. Kindly check out the attachment....
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C
Calliegrewal
from Gurgaon, Haryana
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without ticket travelers

Hello sir/madam,
I traveled by train from amritsar to delhi (22430) pathankot express dated-25/12/2017. Two female passengers boarded the train with a lot of commercial luggage. They didn’t had a confirm seat reservation as well as not even the ticket. First they were breaking the laws of indian railway afterwards arguing and even started abusing for the seat which was reserved by me. So i beg the concerned authorities to take a...
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Raghu Kotamraju
from Nattam, Tamil Nadu
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differential fare refund issue - berth downgrade from 2 tier to 3 tier

I have booked my ticket in 2tier coach with pnr-[protected] in train no.22606, date of travel on 18.11.2017. Due to some coach mechanical issues, my berth had been downgraded from 2tier to 3tier and the tte refused me to issue a guard certificate in this regard allowing me to claim excess fare charged for 2 tier. I have filed my complaint in indianrailway consumer portal a month ago, but till date no response had been given by them. Here i...
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Address:Dhubri, Assam

I said please 2 (Two) ticket, from dhubri ticket counter, on that time i wasn't seen our tickets, after accrossed gauripur station one traveller ticket examinar, checked our tickets, and said your ticket has adult 1 (One) and child 2 (Two) unfortunately recorded the above mentioned reference, we are request your honour kindly record my complaint for our future reference....
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