Indraprastha Gas Limited [IGL] Complaints & Reviews

Dear sir/ma'am,
This is to inform you that I'm a consumer of IGL using PNG connection BP No. [protected], Name Savita, Add: B35, SF 03, Rail Vihar, Loni, Ghaziabad, UP 201102, sice February 2021, I paid a billed amount of ₹926/- on 30.06.2021, but payment not updated in payment history, when complained on 7th July they have updated payment in payment history, after some time they have removed from payment history and still...

I have complained to igl related to my connected pipeline. In my area all are using gas pipeline only our line had not yet started. The payment was done... around 2 years going to complete still we don't have a connected line. Raised a many complaints through direct, their chat bots, through Ivr. But still they are not respond....

My BP NUMBER IS -[protected]
I am having renovation at my house I want to disconnect the meter and it's pipe and then I want to connect the same meter with retrofit...

I have registered for new connection under BP NO-[protected] last month...on 22july feasibility test passed in my area as per mail from igl team...I have submitted all document nd payment of rs 275 also deducted from my account..but still no person come to install new connection with meter ...from last 3weeks someone from ur team call nd said is week m ho jyega...but still no visit has done...pls solve the issue...

Please provide the details of BPNO.[protected] which should be in the name of Prof. Ramchandra Gupta Hno.15, Dakshinapuram, JNU and he had residing their from 2013 to dec. 2017. but the bill raised by IGL is showing Khushal Singh Lagdhyan and it is informed you that no person of such name residing there. Iam giving the details of Prof. Ramchandra Gupta you can direct contact him.
email. rcgjnu.gmail.com
Mob. [protected]...

BP [protected]

Meter belongs to above BP number was theft about one year ago. Tried hard to register the theft information in IGL with the support of FIR copy but no one took the complainant and routing is to eachother. We tried to register this complaint on customer care number also, but they are more smart the just listen the issue but don't give you any complaint number. Immediate after closing the call they send the issue...

We are inform you that i am from wz 232/A sri nagar gali no.4 shakur basti delhi 110034 our strret having big hol from your labour for giving igl gass connected with main line but their is big malva due to this we are fasing big problem in my street pls lift the malva🌹on urgent basis...

SIR
I am user of domestic
PNG with BP No. [protected].

In response to my request your staff shifted the gas pipeline and handed over a bill for Rs.2891 as under
service code service description rate quantity amount
1014110installation of GI pipe 3/4 354 5 meter 1770
1014105 instal /reinstal LMC 1121 1121
In this case I would like to point out that no new additional pipe was...

Shifted to Landcraft golflinks, NH 24, Ghaziabad . Filled form on 4th July and submitted all the required documents and cheque. Since then customer care cannot help and IGL representative is not picking up the phone. Very pathetic situation....

Hi team!
My BP no is [protected]. The gas meter has already installed and I made a request to start gas supply from past 1.5-2 months but no action taken till yet.

My ticket number is [protected]. Could you please take some action. I am looking for some solution

Thanks...

Hi. I am at sarai kale khaa igl Station, I have just card to make payment, but operator not accepting card payment. This same...

I tried submitting meter reading of my PNG meter, but it is always giving error. i want to know, whether you have received my meter reading, which i have submitted yesterday on 11 - August - 2021.
BP Number - [protected]...

Hi team,
My BP no. is [protected]. The gas meter has already installed and I have made a request to start gas supply. For this, I have raised a ticket on 31st July, 2021 with ticket number([protected]). As per one of the customer care associates, ticket had been closed because of house locked informed by engineer. But, I attended him and he told me during his visit that the company is lacking in its equipment and they cannot continue...

I got IGL connection more than 2 years back.
There was a due of Rs. 3500/- for which installation of Rs. 500/- was created. This month I got 8th installment which is more than original ask of 3500/-. Please look into the matter and adjust overpaid dues.

Invoice number:[protected]

Details:
BUSINESS PARTNER NO. [protected]
ASHISH AGARWAL
1665 15TH FLOOR GAUR SAUNDRAYAM
TECHZONE...

I have applied IGL gas in February, 2021. Security Deposit of Rs.6000/- was also deposited. I have been allotted BP No. is [protected]. But after 7 months, there is no activation of Gas connection. It has not linked with main pipeline .

Please do the needful...

I had converted my LPG connection to PNG Connection on 26 Jul 21. The conversion was completed by the service representative. However, there is an issue with ignition on the gas stove. It is not consistent and has to be ignited by matchbox only, gas lighter does not work. Please resolve.
BP Number [protected]
Contact Number [protected]...

Have requested for starting the IGL connection from the meter to the stove on 8th aug 2021, and IGL team said that within 3 working days connection will be done, but till date no one had contacted for the same.with no gas my family is unable to cook food. I am contacting the IGL customer care every day they are just saying your request is on high priority and agent will come soon.
I am fed up with this behaviour so i am putting a complaint...

Applied for new connection in April, 2018.
Pipe Line and Meter were installation in April 2019.

Still connection is pending whereas Gas supply is fully in operation in all the buildings around me.

Over the last 3 months repeated complaints have been made to your customer no. [protected].

Repeated assurances have been given but no action.
Please advise.
Thanks,
Harish...

My registered my mobile no. Is [protected]. I have applied for pipeline connection in feb'21. The agent came n took all the required information along with cheque for Re6000/-. After this Noone came to check n I called Somany time to customer care n there was no response. In March I was told that your papers are misplaced n you have to apply again. The other person came n again took all the required papers n said your previous cheque is expired...

BP No. - [protected]
We had applied for igl connection on 14th June and contiguously requesting every member to do the connection as soon as possible. Buy every time they say 90 days, what is this reply from customer care, why cant you people start connection before 90 days, without any shame they just keep om saying wait for 90 days. Are they providing free connection ? Every time same reply, no body wants to listen anything, like...