Indraprastha Gas Limited [IGL] Complaints & Reviews

Gas leaking outside the flat for last 7 days. Flat no 864, Jai Ambey Aptt., New Kondli, Mayur Vihar phase -3, Delhi-96...

Today at 15.45.25pm I wrongly paid the PNG bill of Rs.873.97 paise in BP no.[protected] instead of BP no.[protected] in the name of Sh. Satya Paul.
The screen shot of the payment successful and account statement are attached with for your kind perusal.

The said mistake was happened due to "0" not added and correct BP No.[protected] not mentioned. Now I being a Super Senior Citizen request you to credit the proceeds of Rs.873.97...

Dear sir, refixing of few clamps of old png pipe is required due to renovation of kitchen and refixing of Gas pipe.
Kindly depute some person to attend the complaint.

Gulab chandra rai
BA No [protected]
B-11 Hudco Place New Delhi 110049...

Dear sir apke pump pr bhout sari machine hone ke bavjud all machine nhi chali h jo waha pr bhout bhid lgi rheti h or waha bhid lgakr khayi b ho jati h plz sare pamp chalne ki kirpa kre dhnywaad...

Igl bhawan 4 community centre sector 9 R.k Puram new delhi 110022
Station Name :Loni road
Dear sir
I have some complaints. From your loni road igl pump.

First is your traffic marshal not present in our side. because of which we have face many problems.

Drinking water not be available on this pump & Toilet not be open .

This pump many cng point not be work at night & Day...

Bp no. [protected]...

My bill for business partner No. [protected] for month of September is wrong and paid automatically by PhonePe to you
It canno be 1503.64
Please check and refund extra amount...

Hello sir my name is vishnu datth sharma D 24B Vishwakarma colony M B Road New Delhi 110044 My B P no is [protected] Contact no is [protected]
Sir
i beg to say that please provide me a hard copy of Bill and My Meter working to fast and my igl bill is to high kindly check the meter and give me best solution...

Hello sir my name is vishnu datth sharma D 24B Vishwakarma colony M B Road New Delhi 110044 My B P no is [protected] Contact no is [protected]
Sir
i beg to say that please provide me a hard copy of Bill and My Meter working to fast and my igl bill is to high kindly check the meter and give me best solution...

I applied for a new connection on 19 June through your customer support team nd got my BP number as well. The executive told me that your marketing team will contact me for taking documents and cheque. 2 months later no person contacted me even after repeated communication from my side to your customer support team requesting them to send some one. After 2 months I got a call from Mr. Arvind from Marketing team stating that he will pick up...

My BP no. RAY[protected]. The pipeline connection was installed in Dec 2020 and has been checked for leakage etc. several times. But it is not been initiated till date despite many requests from our side. Some employee's contact no. also shared with us for initiation but that employee is the most careless one, never picks up phone or make random claims of his whereabouts and make us wait for him but never ever showed up. His name is Nikhil...

Sir, I have applied for PNG connection for almost two months back. Which can be assessed by my BP No. [protected]. However, connection has not been alloted despite submission of documents. I have called up customer care every day and DMA alternate day. DMA says documents have been uploaded, whereas IGL says, no documents uploaded. Both advise me to talk to other party. Customer care says talk to DMA. DMA says talk to customer care. I do not...

Reg no [protected]
[protected]
Pls update when installed...

My Business Patner no is [protected] and I had deposited Rs7500 as a initial security deposit for taking new connection in 2008 and again after 13 years of service Igl is again asking for Rs 1000 as a consumption security deposit . This is nothing but exploitation of customer .Instead of paying intrest every year on security deposit as done by BSes delhi at the starting of every financial year first bill .
Regards
Business Patner...

Due to retirement, we are leaving this house . So we need disconnection of IGL connection.
Bp no. [protected]....

As the house no: 717, ground floor-2, niti-khand1, Indirapuram Ghaziabad is locked from a long time,
Gas is not in use.
Please close the connection ASAP for safety reasons.
Thanx...

Just like many other people, IGL has literally "imposed" security deposit of Rs1000 in our bill. According to them, they are levying this on people whose average monthly consumption is more than Rs1500. First of all, our average monthly bill is within Rs1000, so this explanation doesn't apply on us anyways. Secondly, even for people whose average monthly bill is more than Rs1500, this security deposit out of nowhere is completely unexplained...

BP No [protected]
Dear Sir,
Despite my repeated request that due to pandemic we are staying with our daughter and house is locked for 6 months and no one is using gas etc. We are getting bills without the use of gas. Kindly look into the matter and correct the bill urgently....

Sir,

You are charging 2 times VAT on the same period invoice i.e. from 17.04.2021 to 07.07.2021. I already paid Rs.33.82 as a VAT to you why again VAT levied on the same time period invoice in the next invoice . Please correct my current invoice and adjusted excess amount of Rs.33.82 from current invoice.

You can check and confirm the truth from my old gas invoice no[protected] dated 09.08.2021 and new gas...

Respected authority,
It's been more than one year since your company came to our society and installed igl connections, but ther are few houses that are left incomplete. My house is one of them. All other houses in our area are using your services but my building don't even connected.
I made many phone calls to customer care no. But i don't know why they are delaying it
You are requested to visit our area and do the...