IndustryBuying.com Complaints & Reviews

Please update the tracking details of the product I had booked on 14 th Jan evenng..I am anxious to know its transit details.
Subhas...

I was return the office chair 6/12/2020 order no9174052 but evan till to day not return the chair or amount please attend the matter...

Hi I had purchased an Office chair on 04th NOVEMBER 2020 and got the delivery IN 3-4 days, Chair came only different what shown on website also got damaged product, I.e. the headrest portion was
broken in the box during shipment, have been contacting the customer care and mailed all required details and speaking to them every single day since 04th NOVEMBER till date and cant believe NO RESOLUTION TILL DATE - this is the MOST PATHETIC...

Hi I had purchased a Office chair on 2nd SEPTEMBER 2020 and got the delivery on 14th SEPTEMBER 2020, Chair came only Half, I.e. the Top portion was in the box and the entire botton portion not there in the parcel, have been contacting the customer care and mailed all required details and speaking to them every single day since 14th September till date and cant believe NO RESOLUTION TILL DATE - this is teh MOST PATHETIC response i have ever...

On 09 Oct 2020 For my bad, I ordered a chair from Industry Buying and delivered on 28-oct-2020 it was completely a damaged. But unlike other online shopping sites, Industry Buying does not have an easy return system.

If you want to return you need to call or mail their customer care.

On 06-Nov-2020 the return picked up by there courier partner

The product returned to the Merchant on 12-Nov-2020...

Order No.:[protected]

I Had Placed an Order on Indutrybuying.com on[protected] and Paid 7093Rs to them via Netbanking.
After waiting for more than a week, I got a mail on[protected] from them saying
"We would like to inform you that we have canceled your order because o[censored]navailability of the product, We have initiated a refund and it will be reflected in your original payment method/bank account within 2-5 business...

Placed an order for a drilling machine on[protected] for Rs.10505/-.
The same was cancelled by party for non availability of item on[protected].
Received message that refund has been initiated and will reflect in my account in 2 to 5 days.
It's been 12 days and no trace of my refund amount in my bank.
The party just gives me a return reference No. With nothing to correlate . Asked for their bank return reference...

I have ordered a 2.5 sq mm submersible pump wire and got delivered a different product which have thickness less than 1.5 sq mm...

Order No :[protected] Items)
I had made a purchase of vernier caliper and IB Basics Black Full Back Mesh Chair SS026 (Order Number mentioned Above)through net banking, And Home delivery of this both products should had been done within a week, but unfortunately they did not do that, and when i communicated with one of the support on industry buying, he told that items are not in stock, so i told to cancel both the orders, and they...

I have order powerwash high costing Rs 5329 on 07/15/2020 order no.[protected] but do not received till now, I have complain many time but no proper respond .So, I need proper enquiry and want my refund immediately...

Order No :[protected]
Order got as damaged
Negotiated with a person having phone number [protected] and finalized to pay back 1600 Rs as compensation to repair damage.
send account number and ifsc code to [protected]@industybuying.com
after 5 days no response from industybying.So I call him again.
He changed his promise and asked me to return back the damaged item and promised me again to send new item.
return...

Order No:[protected]].
Product received in worst packaging and damaged condition. Replace the product its already dealt....

Order no:[protected] placed on 25/08/2020. No attempts were made to deliver till 09/09/2020. Cancellation request was done on 09/09/2020. Instead of cancellation i have received dispatch detail with tracking no.

Deliver by:
Delhivery_hl
You can track your shipment details at: https://track.delhivery.com/
Shipment tracking id is:
[protected]
Track shipment

Try to track...

It was my first time order from industrybuying.com made on 18july2020 order no:[protected] items) for which i paid in advance for all the items and it all started as 1st item was cancelled by them and was not intimated or refunded and came to know only when i enquired and then only they processed the refund. Then 2nd one item agripro electric bio shredder was delivered 26july2020 and i had complained immediately on 27july2020 via customer...

On August 06, 2020, I was placed an online order to purchase two chairs and paid online Rs. 5586.24 in favor of Emtex Engineering Pvt Ltd, DELHI (IndustryBuying.com)

The details are as follows:
Order no.[protected]
Receipt no. AR798276
Payment details
Paid To ₹ 5586.24
Industrybuying.[protected]@Indus
Txn. ID : P2008062145183302009979
Txn. Status : Successful
Fincare Small Finance...

I have purchased a electrical hoist through industr buy, ing.com the supplier was emtex engineering. They delivered me on 20/06/2020. Due to covid 19, we could not installed it, when our office has opened, we insatalled it, during test run, the hoist id not working

Kindly support...

I had placed my order on 2nd of aug 2020 and I am standing on 21st and there is no update from the team and when I am reaching customer care they don’t have any option they say they don’t have access to vendor or management every time they take 48 hrs to escalate and then no update comes this has been there since last 20 days. I was forced to cancel this order my order number is[protected]...

Paid rs 715.46 for the above item on 12.07.2020. Not yet received as on 14.08.2020. No communication from them too. Is this a fly by night set up?...

It has been more than a month and they have not picked up the defective product.
Order no[protected]
Amount is more than 5000 rs.
The product is defective and is completely useless....

I want to cancel an order.

Order no :[protected]

I called on customer care number +91 [protected]
They are saying my order is cancelled but
It is still showing "order confirmed"
It is not shipped so it is possible to cancel the order

Please cancel this order...