[Resolved]  Irctc — 139 TICKET BOOKING - NOT SUCCESSFUL

Address:Chennai, Tamil Nadu

Ref: IMPS Ref. No.[protected]. I tried to book a train ticket on 16/10/2014, through 139 facility from my smart phone. The ticket fare amount of Rs. 2, 507.47 was debited in my ICICI bank account on 16/10/2014; 13.30.52 hrs. and credited to the a/c of 139 services. But, 139 booking was not successful, as it displayed as "we are unable to process your request, try again later". Can you please look into the matter and refund the above amount to my bank account. Thanking you, Yours Sincerely S SADAGOPAN
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Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Dear Mr. Sadagopan,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you.
We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
While logging in to mobile app of IRCTC ..with correct user id and password ...it takes to next page with an error message replicating as "unable to process the request" kindly let me know if wat should I do to get rid of this issue ...mobile we use with Redmi note 3.

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