Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — amount deducted but transaction failed

romita jaiswal

from Vadodara, Gujarat

Address:

19 SHYAMAL 3A ROW HOUSE SHYAMAL, CROSS ROAD, SATELLITE, Ahmedabad, Gujarat, 380015

Yesterday i was going to book tickets and made payment through razorpay. Amount has been deducted but transaction failed. Please do the needful for refund. The transaction i'd is as below
[protected]

Payment made through hdfc bank
Amount is rs. 1595.

The screen shot of transaction is enclosed for your ready reference. Thank you
Mob [protected]

+1 photos

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Priyanka Koundel

from Solan, Himachal Pradesh

Sir my name priyanka koundel. I havnt got refund of my ticket.please see the pic for details and help me with .

Loving Ansh Kirshan

from Mumbai, Maharashtra

Please refund my balance

Jamal Mohammed Sheik Allavudin

from Chennai, Tamil Nadu

While I am trying to book ticket, I have got the below error often:

Unable to perform this transaction, please try later.

Due to the above error, I couldn't able to book rail tickets.

Kindly ask IRCT to fix this error ASAP.

Thanks & Regards,
S Jamal Mohammed