[Resolved]  Irctc — claim case

Address:

Jodhpur, Rajasthan

I had booked my ticket on 12 July 2014 for the journey on 19 July 2014 from Jodhpur to Ahemdabad for giving the competition exam of SBI clerk was held on 20 July 2014 at 1:00pm in Indus University. I still have a call letter of that exam. But when I reached railway station and wanted to go to my reserved seat, I shocked there is no seat which I reserved by IRCTC.My seat was allocated to someone else that person get reservation on that morning and I reserved that seat 7 day before than also that seat is allocated to someone else.I and my husband was totally sad and could not understand that what should be done next for this problem. Then I go to inquiry room and explained my problem in front of railway staff(clerk). But they also not give me a answer which satisfy me. They only told me that the ticket is cancelled by you. But that was so not true. I told about the proof but they don`t have any proof of cancellation of ticket.They also told me that this can't be happen and this is the case of this type they ever never faced Also my money is not refund to me. When I talk to TTC they told me that your ticket is stolen by cyber thief before data reach to the server that is why no body have a record I have all the proof of that reservation. Then I drop from the station. I went with my own vechicle which charged high I was in hurry and also don`t have any option except to hire that vechicle. I gave you a notice in form of this complaint and you have to sort out my problem.You have to give my whole travelling charge (including claim money)otherwise, I knock the door of consumer court against IRCTC. Train No:19066 Train Name:BGKT BDTS Exp Date of Booking:12 July 2014 Date of Journey:19 July 2014 PNR No:[protected] Train Id:[protected]