Irctc — Denial of lower birth to senior citizen

Address:	Jabalpur, Madhya Pradesh, 482002
Website:	www.irctc.com

I have booked a train ticket from jabalpur to Nagpur through e- ticket (Internet) for my journey on 3rd July 2016. Being a senior citizen (65 yrs) I requested for Lower birth in the train. Contrary to my request, I was allotted side upper birth which may cause inconvinience to me due to my age.
I request the Railway minister and Railway Board to look into the matter and make suitable arrangement in the system so that such instances don't occur in the future. Also, I request to take remedial action in my case.

Detail of my Journey:
Train no.-12160
PNR no.- [protected]


Yours sincerely,
LK Gupta
[protected]
Email id- [protected]@yahoo.com