Irctc — failed transaction

I had booked train ticket on 01/08/2018 for sunil ch barman and sunanda barman for tista torsa exp-13142 towards journey date on 09/09/2018 from ncb to sdah against sleeper reservation. After some time i can find in my mobile that my ticket has not booked and my booking transaction id [protected] is failed. Payment status shows pending from bank end and failure reason-no response from bank. Bank name shows paytm m. My ticket was not booked but rs.741.80 was deducted from my icici bank a/c. Kindly solve this problem immediately to return that money so that i can process further train ticket.

Sunil chandra barman
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