IRCTC (Indian Railway) — Refund irctc | |||||
I tried to book a ticket using IRCTC website on 22ND MAY 2017. After giving instructions for debiting my HDFC Bank account, it gave message 'payment settled charting under preparation, booking not allowed . However the amount of Rs 2340 /= was debited to my account. After that I have been following with the department for the refund but have not received any answer from them. Transaction I D:[protected] I dont have any idea whether this complaint will reach the desired level but still having no option left after calling number of time to their Delhi office, I have to do so, Please find attached screenshot of irtc message Please help ROHTH [protected] Was this information helpful? | |||||
|
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
The seat alloted to me was wet and unhygeine .also the floor was dirty and wet .
![]()
![]()
Reply
Dear Customer,
Request you to write at [protected]@hdfcbank.com along with your complete issue, card details/transaction details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.
-Bejoy
HDFC Bank Customer Assistance
Request you to write at [protected]@hdfcbank.com along with your complete issue, card details/transaction details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.
-Bejoy
HDFC Bank Customer Assistance
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
10798
Pending
0
Resolved
1834
![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India