[Resolved]  Irctc — IneffectiveTatkal Seva

Address:

Ahmedabad, Gujarat

I appreciate introduction of Tatkal Seva whcih is mainly meant for benefit of individual passengers. But it has been observed that from last updation of tatkal site, one cannot open the site and when it opens, the status shows WL. I have strong objection against the system and request the Rly Mgt to take strict action against agents, who is openining this site during 10 and to 12 noon and book tkt for their clients and earn a lot (black market). This moticates the corruption and more important, needy travellers could not get the tkt ini emergency. I request Railway Authority to strictly prohibite agents and instruct TC to check properly whether individual has booked the tkt or by agent. If passenger found booked by agent, take action against them also. Moreover, improve software / site with increase in facilities so that individual can easily open and book their tkt. This will serve the main purpose of introducing this facility and people can get tkt withouot hassles. I will highly apreciate for your taking strict actions against this.