Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — online transacrtion failed money not refunded

kannan.ar

from Noida, Uttar Pradesh

Address:

Chennai, Tamil Nadu

while booking tickets online the transaction got hanged after 3D pin secure id submitted amt debited from ICICI Bank Credit card through transaction authorisation number 699650 on 18.12.2014 for the value 191.24 ticket booked from madurai to chennai Ticket PNR number not generated and the amount got debited from my credit card to IRCTC pl look into this and get my amt credited back to my credit card

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Aug 5, 2021

Complaint marked as Resolved

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

skavi

from Tindivanam, Tamil Nadu

While booking online transaction handed after submitted ATM debited from SBI bank credit card through transaction authorisation number #1445554 on 18/12/2014 at 15;41 for the value rs 522 ticket booked dindugul to vridhachalam ticket PNR number not generated and amount not debited from my credit card to irctc please look into this and get my amount credited back to my credit card

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Mr. Kannan,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '098085' in the subject line.

Regards,
ICICI Bank Customer Service Team