[Resolved] Irctc — Public must sue this rogue organisation for deficiency of service

Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Public must sue this rogue organisation for deficiency of service

N naiduvenkatesh from Mumbai, Maharashtra

The Indian Railways Online booking website: https://www.irctc.co.in is a useless website that wastes the precious time and energies of its consumers. Bookings take upto four hours. The site closes midway. Money is debited but tickets not booked. The deducted money takes upto ten days for refund while no interest is paid. This organisation is deficient in service. 'Experience the new lightweight version of website during tatkal hours' is also useless. Venkatesh Naidu Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved I live in a never-developing country. I give up. People die faster than the time it takes for complaint resolution. That's the truth. That's justice. Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Bhupender Agarwal

from Hyderabad, Telangana

All the users had a bad experience booking the ticket from IRCTC website. In spite of many complaints the logged by the consumers Indian Railway ministry pays to attention to the public concerns. Being the world's no. 1 democratic country it's shame that govt. least care about the concerns filed by people.