Irctc — Refund of rs 1040

Address:

Jalandhar, Punjab

That I have booked my Railway tickets on irctc.co.in site on3-4-2015 from my login I'd name harsimran singh .
That on[protected] I have canceled my ticket's pnr no [protected]and with regards to my cancelation of tickets I have received the message from irctc regarding refund of rs 1040 on my [protected] mobile number but up till now I have not received a single penny from the irctc department in my said account.
I have send email to the irctc customer care but they have not respond me .
I have been facing a mental tension and harassment from the last 10 days.my parents are very strict and were taunting me due to the non recipient of funds.
It is therefore respectly prayed that my refund money of rs 1040 with mental harasment money of rs 2000 may kindly be refund me in my account .