Irctc — TDR Refund declined - Cancellation ID - [protected]

Address:

Pune, Maharashtra

there have been 2 emails exchanged between me and the customer care and they are not willing to refund my money..been more than a month asking it back.. Saale chor logg.. see the last 3 emails Dear Customer, Kindly note that the refund case pertaining to PNR No. [protected] has been regretted by Railways. On verification railway has conveyed that the passenger(s) have/has travelled. In case you have any proof like attendance sheet duly signed by employer, alternate travelling details of not traveling then please specify so that we can again forward your case to the concerned Railways to reconsider. Regards, Nasir Khan Executive/Refunds/IRCTC [protected]@irctc.co.in [protected]-------- Original Message[protected]-------- Subject: Re: Re: Re: TDR Refund declined - Cancellation ID - [protected] From: loveneet.[protected]@gmail.com Date:[protected]:18:17+05:30 To: [protected]@irctc.co.in, [protected]@irctc.co.in Cc: [protected][protected][protected][protected] its been more than few days when i asked for the status of my TDR what is the status of my email and TDR now. please dont just say that my email has been sent to the department. please reply back with an update and refund my money ASAP why is this taking so long ? is the government not willing to pay my money back ? Thanks & Regards Loveneet Hora On Mon, Feb 2, 2015 at 12:12 AM, wrote: Dear Customer, We would like to inform you that your below enclosed email has been againforwarded to the concerned department.You will receive a reply in this regard shortly. Thanks & Regards khushboo Executive, Customer Care [protected]@irctc.co.in Ph:[protected] www.irctc.co.in Save trees. Travel on SMS sent by IRCTC or with Electronic Ticket on laptop/tablet. [protected]-------- Original Message[protected]-------- Subject: Re: Re: Re: TDR Refund declined - Cancellation ID - [protected] From: loveneet.[protected]@gmail.com Date:[protected]:23:47+05:30 To: [protected]@irctc.co.in [protected][protected][protected][protected] what is the status of my email and TDR. pleas reply back with an update and refund my money ASAP Thanks & Regards Loveneet Hora Loveneet hora Feb 12 (11 days ago) to tdrprocess Nasir, i had 2 tickets booked for the same date and same train [protected] and [protected] [protected] - was the 2A Tier for which my Father traveled. [protected] - was the 3A Tier for which i cancelled and filed for TDR 12-Jan-2015 03:20:22 HRS as per T.T it says that the passenger traveled for PNR [protected], But how can a person travel by 2 tickets ? or did the T.T sold that ticket to some else and kept that money in his pocket ? so please clear this and refund the TDR filed for [protected] at the earliest. Thanks & Regards Loveneet Hora