Irctc — to take refund after train is cancel

Address:

Lucknow, Uttar Pradesh

Sir/Mam I have book a ticket of premium special train no 09422 from Allahabad to Ahmadabad on 13/06/2015 journey date was 22/06/2015 but train is canceled by railway authority due to its own region. when i go for cancellation of the ticket on my ID a message flesh on the ID that "NO NEED TO CANCEL THE TICKET THE TRAIN IS CANCEL" and i was unable to cancel the ticket ofter on click to File TDR same message flesh. so i do not cancel the ticket and wait for refund for 72 hour's as rule of railway but refund amount is not come in my account ofter that on talking with costumer care executives they tell me that you have cross 72 hours of train time and you don't cancel or file TDR so u don't find the refund as per railway rule . sir kindly think about that when train is cancel their is no need to cancel the ticket and refund will send in the account. as the railway's rule that when weighting list of e ticket is not conformed it auto canceled and amount is send in benefisiory account.