[Resolved] IRCTC/Online Passenger Reservation System — refund problem | |||
Dear Customer, With reference to your request for refund for PNR Number: [protected] for reason "Difference of Fare in case proper Coach Not Attached.", we wish to inform you that your request for refund has been filed successfully against Reference No: [protected] and this case is being forwarded to the concerned Railway through Enhanced Coaching Refund System (ECRS) introduced by the railway.The refund under this category shall be processed by the Railways under the present commercial rules. On receipt of refund amount from the Railways, it will be credited to the same account of the customer through which booking was made through opted payment gate way.BUT WE DON'T GET AMOUNT BACK TILL NOW SO PLEASE KINDLY CHECK MY DETAILS AND REFUND MY AMOUNT AS EARLY AS POSSIBLE Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
and this case is being forwarded to the concerned Railway through
Enhanced Coaching Refund System (ECRS) introduced by the railway.The
refund under this category shall be processed by the Railways under the
present commercial rules. On receipt of refund amount from the
Railways, it will be credited to the same account of the customer
through which booking was made through opted payment gate way.WE GET THIS MESSAGE ON 22-07-14 ON 12:51AM BUT WE DON'T GET AMOUNT BACK TILL NOW SO PLEASE KINDLY CHECK MY DETAILS AND REFUND MY AMOUNT AS EARLY AS POSSIBLE