IRCTC/online Ticket Booking — not confirmation of waiting no seat

I, mr sn singh have done reservation for 2 bearth from ujjain to bilaspur junction for train no 18244 - bilaspur express in ac 3 tier on[protected]For journey on[protected] with pnr no[protected] and ticket was rlwl/1& rlwl/2. Another ticket for same destination and same date and same train with pnr no[protected] on[protected]For 22 feb 2018 journey) and it was elwl/13. But at the time of journey my wl/13 ticket was confirmed whereas w/l 1&w/l 2 ticket was not confirmed. I am a senior citizen of age 70 and it was very horrible journey for me as seat was not confirmed and i completed journey by sitting on place between two bearth and the behaviour of tte of coach no b1 and b3 was very disappointing. On enquiry about w/l ticket they treated very roughly and told me to go where ever you want to go and complain against me i will see. Sir, being a father of two sons working in defence forces and being a senior citizen it was very bad experience about your railway staff. I feel very ashamed about railway administration and staff