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LeEco / Leshi Internet Information & Technology Complaints & Reviews

www.leeco.com
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Last updated Mar 3, 2023
Complaints 137
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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LeEco / Leshi Internet Information & Technology reviews & complaints page 7

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J
jpscdaga
from Kolkata, West Bengal
Aug 4, 2016
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Phone not rectified

Address: 700055

I have submitted my handset for repair on 6th july 2016 for warranty repair. The
Promise delivery was within 13th july. Till today no response from company.

The service centre is unable to give any status update asking to call customer care.

Customer care is taking note down of problem and promising to arrange a call back within 48 hours. Not received a single call from them.

Had written...
+1 photos
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P
pratik_singh
from Mumbai, Maharashtra
Aug 3, 2016
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Handset is not repaired in given time

Address: Bangalore, Karnataka, 560103
Website: www.leeco.com

I had purchased a le 1s on 09.02.2016 imei [protected] and only after 5 months the phone has suddenly stopped functioning completely. Even after repeated calls to customer care the call was not picked up. I had taken the phone to the service centre adity telecom & neelkanth anand, c-1, ground floor opposite boi, mg road ghatkopr west mumbai (E-mail:[protected]@caresupportindia.com m no. [protected]) and after getting the phone checked...
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N
Nithin Venkatesh
Jul 28, 2016
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Regarding the coupon redemption

Address: Bangalore, Karnataka, 560085
Website: in.lemall.com/in

I am not able to redeem the coupon which i won in the recent lemeet up in bangalore (June11). When i add the product to the cart and try redeeming the coupon, it is saying that is expired, but the coupon is valid till dec 12th 2016.

I have been reporting the issue for more than 25 days and i have called the customer care more than 20 times and mailed to support team more than 10 times, i've got no proper response.
br...
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R
rajjatoth
from Hyderabad, Telangana
Jul 21, 2016
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Letv 1s mobile service not done though the phone has warranty period for 4 times

Address: Bangalore, Karnataka, 500060
Website: leemall.com,letv1s

[protected], [protected] phone number
I given 6 times for service centre the service for phone has not done properly same problem continues no service done same prblem continuing like hanging phone heating no charging i request u to take proper nd file a case on the company for not providing me the service for 6 times the mobile handset continuoly wid same prblm not been solved please take strickt action on the mobile company thank...
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A
ayan anil sharma
from Indore, Madhya Pradesh
Jul 19, 2016
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Not got handset

I had orderd a leeco le2 but i havent got the leeco handset in the box its my request either to replace the whole product or povide me with the handset as soon as possible... Plz take immediate action before it trouble me... I also not got warranty and guarrenty card with d box... Now i just want it to be replaced... Tat tooo within 2-3days.. Its high level to carelessness......
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R
Rishabh Bhateja
from Nawanshahr, Punjab
Jul 15, 2016
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No request entertained. Poor service

Address: 560103
Website: lemall.com

I've bought le 2 phone on company website lemall.com on 28th june 2016
From 5th july my 10days warranty period starts.
On 8th july i email to them that i'm facing so many problems in the phone after updating it.
No reply was being made by them till 15th of july
I called on their toll free no but no customer care person guided me, they just kept on making fake promises but no solution
No senior person...
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M
mohit5358
from Mumbai, Maharashtra
Jul 13, 2016
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No delivery of mobile

Address: Ludhiana, Punjab, 141001
Website: www.lemall.com/in

I purchased le2 mobile from their website lemall.com during their first flash sale on 28 june 2016. I was promised the product to be delivered within 5-7 working days. It has been almost 15 days and i havent received my mobile nor they are providing me the required information. I have been constantly calling them on their helpline and even through the mails and on their facebook page. My order is[protected] under the name of mohit gupta....
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nishad7771
from Bengaluru, Karnataka
Jul 12, 2016
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Product repair is pending for more than 50 days

Address: Bangalore, Karnataka, 678009
Website: www.leeco.com

I have purchased a handset from leeco india through flipkart on 10.05.2016.
Handset had a technical failure (dead condition) on 14.05.2016 and handed over the same to company authorised service centre (wega electronics) at palakkad. the service engineer told me, since this handset is irreparable i will get a new handset from company within 10 days, the same has been committed by their customer care team when called. after 10 days i...
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S
Sindhu.ratnamalika
from Rajahmundry, Andhra Pradesh
Jul 11, 2016
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Leeco le1s

Address: East Godavari, Andhra Pradesh, 533101

Sir/madam
Subject: i want to file a case regarding my mobile company leeco model (le1s)
I submitted my mobile in local service center because of mobile screen damage and software problem on 18th may 2016, they said me to pay 5000/-rs for the reason they cannot fix screen so if i pay money in 15days they will replace new mobile, i agreed and paid money, but after 15days when i call them for my mobile they are saying that there...
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G
gkuber
from Mumbai, Maharashtra
Jul 5, 2016
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Mobile phone

Address: Thane, Maharashtra, 421201

Subject – more than a month i have not received the mobile submitted for replacement.

Company name – leeco
Mobile model – le 1s
Date of submission – 3rd june 2016
Job sheet # js[protected]
Mb # [protected]

Following are the issues i have to raise the complaint for:
• on 3rd june’16 i submitted my mobile for software updated and in the evening i was told that the...
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S
shubhankar18
from Puducherry, Puducherry
Jun 27, 2016
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Le1s servicing

Address: 600073
Website: letv.com

I purchased a letv le1s smartphone from flipkart few months back. The set was working fine till the day it fell from my hand and the screen cracked. The navigation buttons were not working anymore so I called the technical support team. They told me that they will replace my set with a fresh one. I submitted my handset on 26 may 2016 and i was told that I will get a replaced set within seven working days. It has been over a month now and...
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M
minnuads
from Hyderabad, Telangana
Jun 22, 2016
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Poor after sales service

Address: 500017
Website: in.lemall.com

I purchased leeco le1s phone from flipkart on 09.02.2016. The phone display broke though its corning gorilla glass which should support the phone atleast when its dropped from a low height. Company couldnt maintain their promises that were made during sale of the phone.

The service center executive said that the phone cannot be repaired and it has to be replaced only with a charge of rs.4866 and promised to deliver in 15days...
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R
Rish0907
from Mumbai, Maharashtra
Jun 9, 2016
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Worst service provided

Address: Pune, Maharashtra, 411018
Website: Www.leeco.com

This is complain regarding the service of letv leeco, i bought letv leeco 1s in feb and on may 11 my phone display broke, i submitted my phone to leetv service centre located in pimpri pune, they told me we dont change display either we replace phone and will charge 4000/- and you will get back your phone in 8 days.
So i submitted my phone and after 8 days passed i called many times in service centre they never received my call and...
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M
Mayur Vithlani
from Pune, Maharashtra
Jun 8, 2016
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Mobile issue

Address: Mumbai City, Maharashtra, 400067
Website: www.leeco.com

I have submitted my mobile to the customer service center of leeco on 28th of may in sg infotech, borivali, mumbai. The jobsheet number for the same is js[protected]. According to the sheet, i will get the mobile on 4th of june 2016. But i haven't got any response from them. I tried to contact the customer care of this company, but i always get the same answer from them that, no stock is available and need to wait 1 week to get the mobile....
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F
fazal76
from Chennai, Tamil Nadu
Jun 1, 2016
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Worthless phone - please do not buy

Address: Mumbai City, Maharashtra, 400001

I have used leeco le 1s for almost 2 months now. Initially i felt this is the ultimate gadget one should posses but eventually now i feel this is one crap piece of junk that everyone should avoid.
The 3gb ram is of no use and the processor is not as dynamic as they claim. Any good intex phone should beat it.

My biggest challenge is to lookup my contacts. I have one official and 3 personal email accounts on my cell....
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R
Ranvijay1077
from Karnal, Haryana
Apr 15, 2016
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Company not providing a charger from two months

Address: Mohali, Punjab, 140308

I bought a new letv handset le 1s on 8th feb, but unfortunately its charger got stollen on 15th feb since than i am trying to get it from companies authorized service center but both customer support and service center are just giving wrong and incorrect information to me. Both of them keep on saying that it will come soon but now two months have been over and now they say that they don't know when they will provide to me. Worst customer...
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D
dishabachani
from Mumbai, Maharashtra
Apr 15, 2016
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Unethical promises & after sales services

Address: 500029

I purchased leeco le1s phone from flipkart on 09.02.2016. On 08.04.2016 the phone slipped out of my hand and the screen of the phone just cracked. The height was not even 2 ft.

The company in its specifications says that the phone has gorilla glasses but the phone cracked even on a low height drop. Many users of this phone are facing the same issue. (Reviews at flipkart can be checked to verify this).

I visited...
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