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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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Unresolved
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 43

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H
Hindustan Importers
from Mumbai, Maharashtra
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net connection not proper

Address:MAHAKALI CAVES ROAD,, Mumbai City, Maharashtra, 400093

Our firm name : hindustan importers corporation. Add : a/55, giriraj industrieal estate, mahakali caves road, near ahura centre, andheri (E) mum - 400093. Tel no.[protected] your net connection is closed since last 10 - 15 days. After our several complaint not response from your site. If your net connection not running properly in future we can switch connection another company....
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S
sukhraj02511
from Delhi, Delhi
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loss of dolphin sim card

Hello sir / madam,

I have lost my dolphin sim card (+91-[protected]) yesterday[protected] and request you to please block that sim in-order to avoid the misuse of sim by inappropriate people. I have already submitted the fir for the loss of sim. Please block this sim at the earliest possible and let us know if anything else required from my side...
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A
Anky1989
from Mumbai, Maharashtra
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most pathetic mobile network in history of network

Address:Gangotri vihar, west ghonda, Delhi-110053., 110053

I am using mtnl dolphin mobile number [protected] since 2006. I often face humiliation when people try to reach me out and find zero network. Mtnl became a dream job for people who don't want to work and enjoy the life and when mtnl faces losses, the mgmt reaches out to govt and beg for help package. Shame on you guys who are eating public's money.
If you have a little self-esteem then please work on network quality in gangotri vihar,...
+1 photos
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Y
yash kamerkar
from Mumbai, Maharashtra
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incoming call details of this month

Address:Malad, 400097

I need the incoming call details of august month can you please send me via mail i am getting fake calls so i just need to verify it plz send me this months incoming call details including todays.[protected]
@[protected]@gmail.com plz mail it to me as soon as possible plz

[protected]
[protected]@gmail.com   replace all...
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B
beenap
from Mumbai, Maharashtra
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incoming and outgoing call

Address:MAHANT ROAD EXT, Mumbai City, Maharashtra, 400057

Please provide incoming and outgoing call log for mtnl number 26124517. We would like to know if the phone is being misused by servants in our absence.
We are getting bill of rs.1000.00 even when the phone is not working properly. Would help if you could provided detailed bill for this landline number so that we can decide if we should continue with land line number or disconnect the same.

Thanks,
Beena...
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J
Just In Time
from Mumbai, Maharashtra
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landline not working for more than a month

Address:Dadar East, Mumbai City, Maharashtra, 400014

Landline not working for more than a month despite that i have received a bill for monthly rentals.
Our landline is not working since 28th june 2019, a compliant was lodged and docket no is 231, despite several complaints no positive action has been take by mtnl on the contrary i have received invoice for july 2019 charging monthly rentals, even when landline was not working for entire july 2019...
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G
Givinder
from Vinukonda, Andhra Pradesh
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disconnect and close mtnl delhi - dolphin no.9868854791 service immediately

Address:WARD 67(4), DELHI, New Delhi, Delhi, 110015

Please disconnect above said postpaid dolphin no. As i have not using this no. From a long time and the related sim was also misplaced. I have to pay unnecessary bill for the mobile service which i am not using from long time and payment of bills is a financial loss to me
Please disconnect and close aforesaid mobile service to save me from paying unnecessary bills in future....
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Y
Ybhanushali
from Delhi, Delhi
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delay in family pension

Address:Thane, Maharashtra, 400605

Hello team,
My father has pension account in SBI Thane main branch ( acc no [protected] ) . I lost my father on 04/12 /2018 . I have applied for family pension on name of my mother ( pension acc in same branch acc no. [protected] ) with all the required documents at Thane main branch . They told me, all documents will be transfer to belapur branch SBI on same day but again delay about 1 month don't know why . On 7th May, file transfered...
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K
kaim
from Delhi, Delhi
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not refunding security amount.

Address:H.NO.2979 Arya Pura Subzi Mandi Delhi, 110007

To,
The officer,
Mtnl,
Tis hazari
Delhi-110006

Reg:- surrender of connection - telephone no 23828597 in the name of madan lal kaim – refund of security amount.

Respected sir,

I would like to bring to your kind notice that on 07/05/2019 bearing serial no.2 an application on prescribed format along with wireless modem, pbt phone and copy of telephone bills for...
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A
Abhay Tibrewala
from Mumbai, Maharashtra
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poor broadband connection: 25614855

Address:400080

To, date: 18.07.2019
Mtnl
Telecommunications service provider
Tel. Exch., p&t colony, malaviya rd.,
Mumbai.
T:[protected]

Sub: poor broadband connection: 25614855

Dear sir/mam,
Greetings!!

Ca no: [protected]
Telephone: 25614855
Broadband tariff plan: bb-600-6m

Even though our adsl light is active, we get poor speed. We are...
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R
raju9213
from Delhi, Delhi
Mar 24, 2024
This thread was updated on Mar 24, 2024
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pole removal from street

Address:delhi, New Delhi, Delhi, 110053

Please remove the mtnl pole which is in oure-4 street no. 1 (In band gali) subhash vihar north ghonda delhi-53. This is causing a lot of problems in our society. There is no active connection on this pole. There is already a pole exist for mtnl just 10 m away from this pole.
Issues because of this pole:
1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators
2....
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D
Deepak Laungani
from Udgir, Maharashtra
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my dead mtnl number 02222816823

I am a cardiac patient and a senior citizen, i had 2 mtnl landline the other number was 22816863 whereby i was a loyal customer.
I surrendered the mtnl no.22816863 about 2 months ago because that use to faulty all the time inspite of several complains made.
I want your office to put my mtnl no.22816823 in order at the earliest as there in no ringtone since many days and while it was ok there was too much of disturbence.
Please...
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V
Venrudra
from Mumbai, Maharashtra
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delhi mtnl number dead

Address:Delhi MTNL, New Delhi, Delhi, 110092

Dear customer, your tel no. T22724083 with complaint no.337 has been booked under cable breakdown. The fault is expected to get rectify shortly. Was received one week after five days of trying to reach mtnl complaint numbers 1500, 1504, 198, 197 but none is getting picked up. It has been now 15 days since phone is dead and no response is coming from mtnl side, truly worst way of handling things...
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S
shailesh paradkar
from Mumbai, Maharashtra
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complaint regarding broadband connection of my telephone no. 022 24122426

Address:400015

My broadband connection of tel no 24122426 of mtnl mumbai is frequently disconnects from last one month i had made complaints several times online and telephoniclly to wadala telephone exchange mumbai and mtnl toll free no. And 1503 but no action taken by wadala telephone exchange till date. Several call also made to area officer, wadala telephone exchange mr. Kashinath gangurde in his cell no. [protected] no action takenbo

Kindly...
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S
SAGE *
from Delhi, Delhi
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bill amount deducted but no payment registered

Address:15 chandrabhaga hostel, jnu, New Delhi, Delhi, 110067

On 27th june, i paid my mtnl bill through netbanking, the money got deducted from my account, but in the final page to show payment status, it said "oops something went wrong" however the money did not get reimbursed into my account.
The traction id as registered in my bank statement is cbpaytm - [protected][protected]. This for ph. No 26742749
Kindly look into the matter and reimburse the money...
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M
manu1974
from Delhi, Delhi
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deactivation of a/c- ca-2070252744 tel-27430498

Address:HOUSE NO.204,PLOT NO.205/206,PARK HEAVEN CHS LTD, SECTOR -21BEHIND SIDDHESWAR HEIGHT,KAMOTHE, Mumbai City, Maharashtra, 410209

My Internet Connection is deactivated from 19th June 2019.
I have paid the Bills till upto date. After repeated complain also it is not activated. I have given complain on self care portal. After one day is SMS is coming saying your issues are resolved. This happens 4 to 5 times.
when i send email to Grievances cell. Its returned as the mail box is full.
I am helpless....
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B
Bhuttar
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outgoing calls details

Address:Andheri west

CA no [protected] bill dt 08/06/19 billing period 01/05/19 to 31/05/2019.
Need outgoing call details.
Pls email [protected]@gmail.com...
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C
ck.lakshmynarayanan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in refund of security deposit. tel.no.25634584/c.a.no.210694559

Address:Mulund, Mumbai, 400081

I had submitted my papers for closure of the above Telephone requesting refund of the Security Deposit paid by me on March 12, 2019 along with the necessary documents, like my Bank A/c details.

So far I have not received the refund in spite of the mandatory period of 3 months.

i am a retired sernior citizen.

Kindly move the department concerned in MTNL to arrange to refund the security deposit...
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F
fashion.com
from Mumbai, Maharashtra
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request for disconnect internet service

Address:215, 2 ND floor udyog bhavan sharma industrial estate walbhat road goregaon ( east )mumbai -400063, 400063

My name is sajid sayed hussain and I am writing you to request a disconnection on my mtnl internet connection due to some personal circumstance. Sir, you are requested kindly disconnect my Internet connection as mention above with immediate effect. If I got hired, I will soon inform you to connect the internet service again.
Please contact me at [protected] if you are able to notice this letter. Thank you for your time and for considering...
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K
from Delhi, Delhi
Dec 16, 2022
This thread was updated on Dec 16, 2022
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refund of deposit after disconnection

Address:268, Guru Ram Dass nAgar, Laxmi Nagar, New Delhi, Delhi, 110092

Our MTNL[protected] was disconnected approx 2 months ago. All dues were cleared and instrument was also submitted along with the application.
All rules have been followed as asked by the MTNL employee for disconnection.

It's been 2 months now, we have not received refund. Every time contact they says wait for 15 days.
Please help to look into this. Thanks...
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