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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 44

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F
Flash Cell Series
from New Delhi, Delhi
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poor wifi connection

Address:New Delhi, Delhi, 110064

This is to inform you that the wifi over telephone number 25496933 is very slow and i am facing a lot of difficulties due to that. Its very irritating and frustating and i am unable to do any work because of that. My many works are getting delayed beacuse of that. Its very annoying. Kindly take care of my problem.
The poor wifi problem is happening since the past 1-2 months....
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F
Flash Cell Series
from New Delhi, Delhi
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very poor wifi

Address:New Delhi, Delhi, 110064

This is to inform you that the mtnl wifi is not working at all and is giving very very very poor speed of 20 or 30 kbps. Its very irritating and frustating as all the work is lagging because of it.
Kindly take care of my complaint and please try to resolve it as soon as possible because all works of mine is getting delayed because of it.
Kindly take care of it otherwise i am sorry to say but i'll change the wifi.
thank...
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Y
Yash Koshal
from Mumbai, Maharashtra
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no network for months

Address:RZ 202 B block gopal nagar najafgarh, 110043

Since January there is no network in my sim. Everyone calls me on my mtnl sim but due to no signal call never reaches. My card is issue with mtnl sim's number only and due to this I can not do online payments as online payments require otp and I did not get any otp due to no signal. Please check if there is any issue of tower or something else as soon as possible...
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N
Neera Khanna
from Mumbai, Maharashtra
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deduction of illegal subscription which is never ever asked for

Address:J-802/803, COUNTRY PARK, PHASE-III,, DATTAPADA ROAD, BORIVALI(E), Mumbai City, Maharashtra, 400066

Date : 14/06/2019.
Respected Sir,
Sub : Deduction of illegal subscription charges
Ref : Prepaid Mobile No. [protected].

I am subscriber of above prepaid Mob. no. Since I was not getting proper services on my no. I opted to purchaser another no. from JIO on 27th. February, 2019. Since then I never made any out going call except one SMs. On 28/2/2019 my Balance was Rs. 622.86.
In between I started...
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M
Mona Chandra
from Noida, Uttar Pradesh
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blocking of my sim

Address:F307A Aditya Arcade, 30 C.C. Preet Vihar, New Delhi 110092, 110092

On 27.05.2019 i kept my phone somewhere in my office and have not been able to trace it due to a dead battery. I request you to please block my SIM number [protected] to prevent its misuse in case it falls in wrong hands. I have lodged a police report for the same, LR No: 1134620/2019, date 10.06.2019, time 16:50pm
SO No. : 430/2014 Delhi Police...
+1 photos
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M
Madhulika Anand
from Delhi, Delhi
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security deposit. surrender of landline

Address:Bicaji cama place. New. Delhi, 110067

My. Ph was. 26195522. Which I surrendered in April but till date not received. Security deposit. My mob is. [protected]. The. Ph was is my. Father name. Shri. O. N. Chowdhary. Who. Expired. I had submitted. Affidavit. Also. To. MNTL. Office. In. Bicaji. Cama. Place. New. Delhi. Surrendered the. Modem also Since. My father expired we dont have any use for the phone. All bills were paid and no dues. Still. The deposit. Of. Rs. 1000. Is not being....
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D
Deepak Nogia
from Gurgaon, Haryana
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again internet problem start from one week but not solve

Address:47, Pusa Rd, Block 9A, WEA, Karol Bagh, New Delhi, Delhi 110005, India, India, New Delhi, Delhi, 110005

I am complaining for one week to your mtnl office and your all staff members but internet problem still continue. my internet not working for last one week so i want that please resolve it quickly and i want to say that your mtnl staff is very slow and very undisciplined so i request to please recruitment young and active persons for this work who take interest to help the consumers.
my landline no. is[protected]...
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V
Varun L. Rupani
from Mumbai, Maharashtra
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complaint against mtnl worker mr. jawale for bad behaviour against the customer

Address:249, kripa niwas, 1st floor, sion east, mumbai - 400022, next to Premier School, Above Abhinandan Restaurant, Mumbai City, Maharashtra, 400022

`complaint against mtnl worker mr. Jawale for bad behaviour against the customer

Mr. Jawale who works with mtnl, sion branch has crossed his line of behaviour and does not know how to talk to a customer. He has ego and his choice of words and tone of voice shows it.

On 4th june, 2019, he had come to 249 kripa niwas to solve a telephone complaint of my neighbour. He had come with a co-worker. His co-worker was...
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D
Deepak Nogia
from Gurgaon, Haryana
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disrespectful behaviour of mtnl staff

Address:47, Pusa Rd, Block 9A, WEA, Karol Bagh, New Delhi, Delhi 110005, 110005

I am doing complaint for my faulty landline and internet connection for last 4 days but any staff member not helping me.. And i request to one staff member than he told me very dirty language and very irrespectful behaviour which number i called for my complaint that is[protected], so i want that you take an strong action to this staff member who maintain this landline number....
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9
9968094272
from Delhi, Delhi
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refund of telephone security not received (phone:011-25273910)

Address:New Delhi, Delhi, 110063

I had surrendered the instrument of landline phone alongwith modem and all leads etc. On dated 28th march, 2019, dy no.741 at paschim vihar mtnl exchange,. With a request that my security may be refunded at the earliest
But so far i have not received.
It is requested that it may be refunded at once.

[protected]@gmail.com
Mob:[protected]
Baldev raj sharma
A-1b/50-b, krishna apartment (Lig flats)br...
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Address:K P Road,Mhatre Wadi off Balkrishna Tawade, Road ,Dahisar West, Mumbai City, Maharashtra, 400068

We are facing following problems since many years:
1. Landline is not clear
2. Wi-fi is not at all accessible on mobile phones

We complained to mtnl office several times. Attendants came and did not do anything. They kept on telling that we will fix the problem. However, the problem was never fixed.

Two days back two attendants came and they said that they would look at it.
No one has appeared...
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T
Tehsin Ansari
from Mumbai, Maharashtra
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I am complaining about landline service disconnection issue

Address:18 Acharwala building. 2nd floor 5/A. 1st X marine lane dhobi talao, Mumbai City, Maharashtra, 400002

I am using landline connection fot my office purpose my landline number is 22014766 since when i have taken the conncection the services discontinue in evry 6 to 8 hrs everyday. I dont what is the issue of wiring and all whatever it is. For this i have several times in customer care they temporarily start tha servc but nxt day same things happen. As i am very much frustrated and dissapointed with MTNL mumbai if it was not my office no. I...
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P
Preet2001
from Gurgaon, Haryana
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for installation of tower

Address:Village Kolar tehsil Paonta sahib dustt. Sirmaur, 173025

Hello in our area there is no 3g and 4g network of mtnl or bsnl except 2g soo if you need a land for installation of tower then i have land please contact me my no. Is [protected] land is fertile and the location is too good rent as you wish more than 30000 per month contact me fast i wish you clerfiy the problem please call me as soon as possible or come anytime to saw the land for the installation of you isp tower...
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R
Rajiv R Choudhary
from Mumbai, Maharashtra
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dolphin network and duplicate sim not available in your center last 1 week

Address:Raigad, Maharashtra, 410206

Sir,

I m using dolphin no last 16 years.in dolphin mobile always have signal problem and data problem. I also want to change sim but in mtnl panvel office no sim available last 1 week. How worst service you provide just think??

Panvel customer service staff dnt have any worry to solve it and their is no other way where i complain.

Mob no [protected]
[protected]...
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A
agsd31
from Ahmedabad, Gujarat
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network problem and customer care behaviour

Address:36, Shyam Viahr, Phase - 2, Najafgarh, New Delhi, Delhi, 110043

Facing network problem from 2 days from date 8/05/2019 - till now in shyam vihar phase - 2, najafgarh mainly and other areas also.
On 9/5/2019 was showing only emergency calls and no service all day.
Today on 10/5/2019, i aditya singh called customer care from patel nagar area many times for complain registration, they put my call on hold after that they disconnect the call from there side. After many calls a person from customer...
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M
Mannish Gupta
from Noida, Uttar Pradesh
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remove the mtnl pole

Address:New Delhi, Delhi, 110092
Website:mtnldelhi.in

Respected sir/madam,

Please remove the mtnl pole which is at gate of

118 shreshtha vihar, master somnath marg, delhi - 92.
This is causing a lot of problems in car turning & exit to road.
There is no active connection on this pole.
There is already a pole exist for mtnl just 20 m away from this pole.

Issues because of this pole:
1. Fire threatning because of clutter...
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K
Kiran_20
from Mumbai, Maharashtra
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getting unwanted and abusive calls

Address:Thane, Maharashtra, 400610

Please provide Incoming and Outgoing calls details of my landline telephone number 25890568, and mail at [protected]@gmail.com. Its very urgent bz I am getting unwanted and abusive calls and I am not able to track it and I need this details because I want to file FIR against that person. we stay in 5-acre near c-manpada and our pin code is 400610....
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B
Bhanu Ojha
from Mumbai, Maharashtra
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vas services for which never subscribed

Address:New Delhi, Delhi

My mobile no. Is [protected] and i received messages from +51012005 company is md-ocsbox that thanks for choosing bronze pack. You have been charged rs.5 for two days. To upgrade to gold pack send gold to 510120. I never choose any pack. Please stop such vas services & sms and unsubscribe me immediately.

Also i have been receiving various unwanted messages from different services for which i had never subscribed.
br...
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D
Densh
from Delhi, Delhi
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paid mtnl bill not cleared

Address:New Delhi, Delhi

I paid my mtnl bill amounting to rs 596 through freecharge on 15th april. Today is 22nd april and the bill is still being reflected as unpaid and pending. Very bad customer care and support of mtnl as no one listens or takes any actions to customer grievances. They just say that take the phone numbers of accounts department and contact them. No one answers the call on the numbers provided. Sometimes the customer care tells to wait till 29th...
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J
juldeep
from Mumbai, Maharashtra
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frequent broadband disruption and weak signal

Address:MTNL Mumbai Head Office 15th floor, Telephone House, MTNL Road, Prabhadevi, Dadar (West), Mumbai – 400 028, Mumbai City, Maharashtra, 400092

Frquent disruptions and weak signal in broadband services for more than 6 months
The docket numbers against which which complaint was made to mtnl are
As under:
A. [protected]
B. [protected]
C. [protected]
D. [protected]
E. [protected]
F. [protected]
G. [protected]
Complaint not attended or rectified as on date[protected]...
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