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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated May 14, 2024
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Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 12

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M
Mansi Kajani
May 15, 2023
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Ticket money deducted but ticket not booked

Address:Maharashtra

Hello! On 13th May I booked my bus ticket for AC shivneri from Maitri park to Wakad, Pune and I even made the payment. But the ticket is not available on the portal nor I received any confirmation email.

I need the refund for my ticket. Please check the attachment below for my payment receipt....
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Yasmin001
from Mumbai, Maharashtra
May 15, 2023
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Didn't receive online ticket even after successful payment

I am shaikh yasmin 22 years old just booked my tickets for journey date 16 may 2023 from jamkhed toh kurla nehru nagar but after the transaction i didn't received my online ticket even after successful transaction...
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Website:msrtc.Maharashtra.gov.in

I had booked a ticket for seat no 21 from Parali to Airoli on MSRTC official website for bus 'Parali to Borivali Nancy Colony'on date 14 May 2023 at 09.16 am. The transaction 1015 rs was successful from my phonepe with transaction ID T2305140916039279975946 and UTR[protected]. When transaction was successful browser took me to the official website of MSRTC but ticket was not showing there. Also I had provided my data as a guest user with...
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Today I have booked 2 bus tickets from Pune railway station to Dadar East Mumbai.

Money got deducted but I have not received any confirmation about tickets. I searched for such issue and found that it happened in past with several people. This needs to be fixed.

My login Id: Piyushj487
Date of transaction: 14-may-2023...
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V
Vishth
May 14, 2023
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Toll charges taken twice

When I reached the vashi toll plaza of navi mumbai, it showed low balance on the display screen, however it got deducted from my paytm balance. I informed the supervisor the same but he did not listen and forced me to pay the toll in cash and said to ask for a refund if it is deducted.
I dont know why they keep doing this. It has happened before too.
They charge inspite showing the message....
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R
ranjeetadhav
from Bengaluru, Karnataka
May 13, 2023
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Seat book issue

Today I tried to book tickets from MSRTC official website after submitting all details i paid amount and I received email transaction successful but ticket not showing in my account...
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R
ranjeetadhav
from Bengaluru, Karnataka
May 13, 2023
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Ticket booking issue

Today I tried to book tickets from MSRTC official website after submitting all details i paid amount but ticket not received. I received email from MSRTC transaction successful but ticket not showing in my account....
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I have booked tickets for 4 people on msrtc website from guest user login and i have paid rs 1815 from atomtech payment on 3rd may 2023 even after 7 working days i have not received my refund kindly check or reply...
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Rahuldhadwad
from Manchar, Maharashtra
May 12, 2023
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Tickets not received after booking

I have booked tickets from msrtc online website. Money also deducted from my account but I haven't received any tickets from msrtc....
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S
Suyash Dalvi
May 12, 2023
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Amount debited but not received ticket on mail.

I have booked e-ticket via atom (Msrtc booking window) yesterday. I used UPI while booking a ticket. Total amount rs.180/- cut from my bank account.
(Merchant transaction no - [protected])
(Atom transaction no- [protected])
(Transaction status - success)
I checked "my tickets"on msrtc web site, but ticket status was not available nor i have received booking confirmation sms/mail.
I checked the "availability...
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A
Aniket Sangar
May 11, 2023
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Not confirmation of Ticket

Address:Nashik

Respected Sir/Madam, I have booked a ticket from Nashik Mahamarg Bus Stand to Baroda. It charged me around 415/- only. I made a payment regarding the same and it was successful. But I have not received the E ticket. I am attaching the screenshot of the respective transaction made by me.
Kindly do the needful as soon as possible or else refund me the amount.
My USER ID is: ANIKETSANGAR...
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S
Savitha Karumathil
from Pune, Maharashtra
May 11, 2023
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Road-rage by Shivshahi bus driver

Date: 11th May, 2023
Time: Between 4:30 pm to 5:00pm
Place: State Highway 27, Pune Ahmednagar Highway, between Kharadi bypass and Phoenix Marketcity signal.

The Shivshahi bus overtook me riding on a two-wheeler (MH12 RX 2708) from the right side near the HP petrol pump and on purpose veered the bus on the left to block my movement along with other vehicles on left side. Since the road was straight and with some...
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A
arpityyy
May 11, 2023
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Payment done but ticket not received

I have booked e-ticket today on 11/05/23 on 10:18 Am. form Pune (Hinjewadi FATA) to Mumbai ( Dadar east )
Bus name and time -- 12/05/23 Shivneri Ac at 5:15am

I used UPI ( Phone pay ) while booking a ticket. Total amount 1155/- cut from my bank account.

I checked "my tickets"on msrtc web site, but ticket status was not available nor i have received booking confirmation sms.

I checked the...
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V
Vishnu Nandawdekar
May 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Done but Ticket not booked on MSRTC site

I have booked my ticket today from kharghar to chandgad for date 19 may 2023 and seat 16 & 17 . I have made txn by billdesk using phone pay upi, payment done but ticket not booked
Kindly Resolve as soon as possible.

loginid : vishnuan...
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Address:Rajeshwar Choudhari, Pune

On 09th May 2023, I booked 3 tickets (1 Male + 2 Female) online via MSRTC website for 12.00 PM AC Shivneri Bus on 10th May 2023 for journey from Borivali (Nancy Colony Bus Stand to Chandni Chowk Pune. Transaction was successful and an amount of INR 1, 260/- was deducted from my Google Pay Account (Transaction ID[protected] dated 09th May 2023). However, tickets were not generated and sent to my email address. We reported for the journey...
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N
Nimisha Rao
May 10, 2023
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Payment deducted from account but no ticket issued

Address:Kharghar

I have booked ticket for seat no 5 in shivneri bus for 15th May 2023 payment got debited but ticket not booked same I tried again and again the payment got debited and ticket was not issued. Please refund my money

Transaction was UPi. Transaction no 1 [protected] txn no[protected]...
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R
rohitvarma143
from Dapoli Camp, Maharashtra
May 9, 2023
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Amount debited but ticket confirmation not received on MSRTC

I tried to book ticket twice today, 9th may, 2023 at around 20:10 PM with following details:

login ID: RAHULVAR1993
From: Dapoli
To: Chandani Chwok(CWK)
Bus Time: 7:30
1st TransactionID(UTR):[protected]
2nd TransactionID(UTR):[protected]
Amount: 230+230 = 460/-

I have attached screenshot for your reference.

The amount was deducted from my Union Bank...
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P
prashantbookdepot
from Navi Mumbai, Maharashtra
May 9, 2023
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Refund the money tickets not booked

Address:THANE

Address: AIROLI

Maharashtra

I tried to book ticket today, [protected] Time with following details

login ID: vats9090

From
To RABALE POLICE STN Bus: 04:30 THANE TO JAMB

Seats Number: 19.20, 21 22

I have booked e-ticket via atomech (Msrtc booking window) . I used debit card while booking a ticket. Total amount rs.- 2045.00/- cut from my bank account.br...
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A
amarvm
from Pune, Maharashtra
May 9, 2023
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Msrtc Ticket amount debited but ticket confirmation not received

Address:Pune

I tried to book a ticket today, May 9, 2023, with the following details:

From - Vanaj (pune)
To - Riotela (Mahad)
Bus: 09:00 Swargate to Vinhere Goan

Seats Number: 3, 4, 5

I have booked an e-ticket via atomech (the MSRTC booking window). I used my UPI ID while booking a ticket. Total amount of Rs. 605/- cut from my bank account.

Merchant transaction no.: [protected]br...
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Hi Team,
I tried to book ticket on 06.5.2023
From : Khed- Ratnagiri
To: Chinchwad
BUS : 21.30, Ordinary Sleeper, Khed - Chinchwad

SEAT 37, 38, 39
I have booked e-ticket while booking a ticket. Total amount Rs.921.86-debited to my Credit Card ending -1268 at atom

Payment Mode: Credit Card
Bank Name - SBI - Tata Credit Card
Amount Rs: 921.86
Customer Name...
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