Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Reporting a horrific incident happened today, 02.08.2023 at 6.40p.m. near Nair Hospital, Mumbai Central. Few meters as the bus (MH 03 CV 6782) started from the stand from Nair hospital, the bus stopped due to traffic. A senior citizen lady, barely able to walk, requested to open the bus door (automatic). The bus stopped in traffic for atleast 5 minutes. However to the shock of everyone sitting in the bus, the driver denied opening the door....

Despite the numerous large potholes present on Pune Satara road, it is truly disheartening that a few major ones are situated just after the Satara toll plaza, heading towards Pune, covering a distance of 2-3 kilometers. This current state of affairs is causing immense suffering for people, with the risk of accidents and vehicle damage becoming a real concern. It is unfortunate that despite paying tolls, people continue to endure these adverse...

Msrtc Bus No MH14B3206 Pandharpur To Swargate pune. Date 30.7.2023 time 4pm.from Pandharpur. Number of passengers more than 70, vehicle observed generating noise at absorbers, even driver observed when raised complaint. Even after requesting, shouting by 8-10 passengers conductor didn't responded not took any action against complaint. Vehicle booked with over capacity and possibility of major accident. Kindly take immediate action we are...

I want to make complaint of rash driving and arrogant behavior of driver of vehicle number mh-09 em 9659, dated - 27/07/2023 time - 1:45 am. I was driving my vehicle with my patents on mumbai pume expressway. And i was on middle lane and on my right lane there is one container and the bus driver is behind me but suddenly he tries to overtook by left side which is illegal and he tries to chock me on right and on right theres already a container....

I want to make complaint of rash driving and arrogant behavior of driver of vehicle number mh-09-em-9656, dated[protected] time - 1:45 am . I was driving my vehicle with my parents on Mumbai - Pune express way the ST driver overtook me from left side which is illegal. I was on middle lane and on my right there is container and out a nowhere this ### ST driver overtook me from left and pulling bus on my car which is force me to stop my car....

There are 150+ students on route Lonand to Khandala Pargav Route but its huge irregular bus on this route kindly provide extra bus on this route it will stop inconvenience...

Today I tried to ticket from nallasopara to Chiplun but Money debited from my account but ticket is not booked yet need refund....

Hello,

I have booked e-ticket via atomech (Msrtc booking window) yesterday. I used upi payment while booking a ticket. Total amount rs.880/- cut from my bank account.
(Merchant transaction no - ([protected])
(Atom transaction no[[protected]]
(Transaction status - success)
I checked "my tickets"on msrtc web site, but ticket status was not available nor i have received booking confirmation...

We took a bus from Jalgaon to Bhusawal and there was a stop near our house we told the conductor that there is a stop but he denied and dropped us more than 750M away from our destination at ashtabuja...

There is no shedhule for Buses due to which the people have to suffer I live on Hatkansgle kolhapur and work in Sangli.At evening time they only send nonstop buses from sangli to kolhapur people in middle have to suffer because are no ordinary buses. So please we are atleast 50 people who suffer due to this.Please kindly note this....

ID: ovchalke
Bus: Thane Vandana To Swargate Pune (Shivneri) 06.00 am 09/07/2023
Booking Date: 06/07/2023 time: 11.12 am

I was booking ticket for MSRTC Shivneri Bus starting from Thane Vandana Bus stop till Swargate Pune dated 9th July 2023 with Departure time as 06:00 hrs. After filling all the details and making payment via ATOM i filled all necessary card details, the amount was deducted from my bank account...

The time of bus are not correct and very late bus are coming on St stand and the passengers and school students very angry on this timing and new bus also start at kherdi road 6:30 last because many people belong at this time in which passengers are getting dissatisfaction please start new bus at 6:30 and please my humble request is on time bus coming please to dapoli depo at dapoli dist Ratnagiri...

We made a reservation for mahad-pune bus on the time 12:30 but bus delay 45 min ......

I booked msrtc tikit as guest user .but not shown history .and also mail not recived. plz send one copy of booked tikit on my resistr mail id....

I have booked ticket from my MSRTC account on 19th May 2023 at 10:11 Am from Pune ( Vallabhnagar to Selu) for travel on 22 May 2023. At time of booking Rs. 1440 deducted from the SBI account ending 4248 which made through Gpay with UPI ID[protected]. After money deducted neither ticket booked nor money refunded. Kindly help in money refund....

Booked a ticket thru red bis for 18.15 bus but the bus came in late and the the bus left at 8.15 and I had to reach kalyan junction when asked the driver dint answer wen asked repeatedly said he was the pn who had check the tickets and take the collection for the bus tickets so all the passengers got angry and the bus driver purposely drove the bus on a at 20 so that people could reach late to their destination and could also complain against...

Hi Team,

I am writing this email due to frequent failure for msrtc bus to not allow to drop to wakad bridge pune people.Whenever I/others try to catch bus from satara bus stand to wakad bridge everytime the Mumbai bus conductor does not allow us to sit in Mumbai route bus saying that come in other bus.moreover the others conductors also repeat the same thing don't come.

Now as u know swargate bus stand pune...

Respected Sir/Madam,

I would like to raise a complaint about the bus availability in our village.

Due to the irregular timetable of the buses from Akkalkot to Salagar and vise versa route. It's a waste of time for working adults and students as well who regularly wait for hours and return home. The irregular bus and their bus timings hamper the life of students.

Worst condition of buses and...

From igatpuri to nashik there is no school bus for student at morning 5.45, in Ghoti BK 20 to 30 student stand daily bus r late of long route, or some time directly cancel without before notes, student face lot of problem to travel to school / college many time try to content to depo but they don't response properly not a single day bus r on time, but operater adjust timing always if bus r late...

Respected sir Today's i was Travelled from T Point Chatrapati sambhajinagar To Sillod actual fair is 90rs But Mrs NK Maniya taken exceed of money from me so please look this above matter please take such type of action.
Thank you.
Sandip B Jadhav
Chatrapati sambhajinagar...