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Maruti Suzuki India Complaints & Reviews

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Last updated Apr 23, 2024
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+91 11 4615 0276

Maruti Suzuki India Website

Maruti Suzuki India Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

Maruti Suzuki India reviews & complaints page 124

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D
Divya Ranjan Singh
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Delay in the delivery of CIAZ

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had booked a grey zeta model ciaz hybrid on 7th of may at vipul nexa sector 63 noida.
I was told that i would get the delivery within 2-3 weeks but even after 8 weeks now, today on 28-june, i still have no visibility of the delivery.
The dealer is saying that there is some issue at the maruti production end and he is able to delivery the car in other colors than grey.
How is it possible that maruti is producing the...
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O
Omankit Juneja
from Gurgaon, Haryana
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The delay in services and causing trouble

Address:122001

Dear sir/madam,
I booked dry cleaning and rubbing polishing service for my car wagonr registration no. : hr26aw8859 on 21 june 2017 with a pick and drop service at prem motors private limited (Plot no 3, idc, industrial development area, sector 16, opposite sector-14, gurugram, haryana 122001).
I got a call around 3 pm from my service adviser mr. Ashok, he stated that my car met with an accident after the completion of all...
+2 photos
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S
sagarsaxena90
from Bareilly, Uttar Pradesh
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Rear suspensions of baleno

Address:Budaun, Uttar Pradesh, 243601
Website:www.nexaexperience.com , www.marutisuzuki.com/service-network.aspx

I have a maruti suzki baleno 1.2 alpha in petrol variant & date of sale 28.10.2016. We are facing a problem from suspension side. They are not working smoothly. It is working very hard. So it think that it will be replace in under warranty. So i requested to you please change these parts for smooth driving. We are living in budaun, uttar pradesh.

Sagar saxena
Contact number - +91-[protected]
+91-[protected]...
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I
isaurabhrai
from Shimla, Himachal Pradesh
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Engine repair

Address:Allahabad, Uttar Pradesh, 211002

Pathetic experience with so called india’s most reliable brand. I have maruti suzuki swift vdi 2012 model and while traveling from buxar its engine got seized and the whole engine got rebuild in your varanasi maruti agency and they assured us that our car’s engine is like of a new car and will run smoothly for next 1 lack kms without any glitches…we got our car back and drove it for approximately 1400 kms…one day my dad was traveling...
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C
Chetan_123
from Petlad, Gujarat
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Paid servicing of my car - not upto the mark

Address:Pune, Maharashtra, 411044

Got my car serviced yday from maruti dealer in akurdi/chinchwad in pune.
Though the car was at workshop 3 days while receiving i have noticed few unacceptable things as below -
1. No internal cleaning at all, (Though i have been charged as 3m cleaning kit)
2. All av vents, gear shaft, side lines, covers, door liners etc all having visible dust.
3. Found cockroaches at few places in below back seat and near stepany....
+5 photos
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R
Ranjana Mundra
from Hojai, Assam
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Registration papers not rec'd

Address:Deoghar, Jharkhand, 814112

We have purchased one maruti suzuki breeza on 31/03/2017 through one of your sales person yk dubey from reliable industries deoghar and we were supposed to get the registration papers within 15 days of sale of car. Inspire of several reminders the customer service cell is not prepared to listen to our grievances
Yk dubey is also not responding to our complaint and not delivering the services as promised during sale of the car. Tcs...
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K
Karanvir bhardwaj
from Mohali, Punjab
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Body shop service

Address:144514

I own maruti swift car from past 4 years.in last month i. E may i got hit by buffalo near about 10 p. M since then its almost a month when i approach my nearby dealer of maruti suzuki i. E lovely autos nawanshar. The personals of the company has given me the time of 15 to 20 days but now its almost a month. They are not giving the satisfactory answer... I need my car as i have no other car... The customer relation ship manager is not dealing...
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K
Kishore Telanakula
from Hyderabad, Telangana
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Motorcycle

Address:Hyderabad, Andhra Pradesh, 500050
Website:consumercomplaints.in

The service and models are too worst and they will not provide warranty too even they issued warranty card also.
I bought a suzuki on jan'2017, from gem motors, hyderabad. From day one i am complaining on my scooter about the front wheel as it is not running properly. They had kept my vehicle for several times and they didn't resolve the problem as of now. They have changed break shoe first time and dust removed for second time and...
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P
Partha Bandyopadhyay
from Dharwad, Karnataka
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I am complaining about non reliability of commitment about car delivery.

Address:700088
Website:Customer complaint

I visited dewars garage at taratala road, kol-88 on 10.06.17. Wanted to book dezire to get delivery by june-end. As per them old model at desired budget was not available and only dezire lxi with galant red can be delivered by this month (June) end. I booked it with nominal amount with their only option as i badly need a car by 28th june'2017 itself. Subsequently down payment and bank loan formalities were finished also in time. Presently...
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K
from Aurangabad, Maharashtra
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Wagon r - fuel consumption is very high

Address:Aurangabad, Maharashtra, 431003

Dear sirs,

I purchased maruti wagonr on 7th dec. 2016. After few day i complaint about the fuel consumption. Mr. Vinod borade sales man at showroom, who did the deal with me, told new car give less average and the average will give as per the maruti advertised.

Again i complaint about fuel consumption. He told me to wait until 2nd service of car. I did the second service and after that average becomes less....
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K
Kailash dash
from Kantabanji, Odisha
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Regarding not resolve the problems of car vitara brezza

Website:[email protected]

My son pratap dash have purchase a maruti suzuki vitara brezza car from legend car motors pvt. Ltd. Jeypore of odisha state on 14.07.2016. I have lodge a complain at the time of 2nd and 3rd servicing onward that when drive one dum dum sound comes from over the back side of left wheel but they are take it easily and not resolve that problem till today when i told several times about problem but no result has been found it is very unfortunate...
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R
r1a2h3u4l5
from Gorakhpur, Uttar Pradesh
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Sale staff complaint

Address:Varanasi, Uttar Pradesh, 221002

Dear sir,
Yesterday i was visited varanasi moters for the quarry of regarding my new swift dzire rto registration, but the two sales staff was comment me after argument, are know about riffle and pistol this toy for me i was play lots of time and i am very strong background so you mind it and keep quite and go. Sir i want to know one thing, this is called hospitality to talk customer?
Please reply me so soon other wise i...
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R
rpsingh1957
from Delhi, Delhi
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Mileage of ciaz vdi + shvs

Address:New Delhi, Delhi, 110095
Website:[email protected]

I had purchased one ciaz vdi+ shvs car from your dealer in east delhi om=n dated[protected]. All three services are done by your authorised workshops in time. It completed 18000 km run. But the mileage of my car is 16.5 kmpl. It is against your co claim as 29.00 kmpl. It is not nearby.
Can anybody suggest me or help me so that we can achieve a good or reasonable mileage which save my pocket.
It reflects the bad image of your...
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D
Dr. Navneet Gupta
from Roorkee, Uttarakhand
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News paper advt. showing discount but dealers reluctant to pass to customers

Address:Dehradun, Uttarakhand, 248001

Just as a sales gimmick in all dealers advt. Showing discount on some models of suzuki cars in uttaralhand in june 2017. When contacted two dealers for the said advt., gave a deaf ear and telling they are ignorant about it.

How can they play such trick. It seems that all the dealers are hand in glove and formed cartels. This kind of response is giving a bad name to apni maruti suzuki.

Any brand name is built...
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Address:Mumbai City, Maharashtra, 410206
Website:www.simranmotors.in

Team

At the time of booking and at the time of delivery it was clearly said that vehicle is not older than 1 month i. E may-17 manufacturing.

Herewith i am bringing into your notice that in the registration certificate it is clearly mentioned that motor vehicle was manufactured in the month of january-17

When the vehicle was delivered to me the interior and outside there was mud stucked the polish...
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M
Mukesh Choudhary2916
from Delhi, Delhi
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Defective swift dzire braking system - a risk of life.

Address:Gurgaon, Haryana, 342009
Website:marutisuzuki.com

Sir/ma'am

I mangilal choudhary, purchased the swift desire rj19cf-7377 on 21.10.2015, the said vehicle started giving trouble from jan 2017 and and again and again happened 4th time. It was 4th time brake failure in my vehicle. At last it occurred at the authorised service centre i. E. Lmj services ltd. On 19 may, 2017.

1. I am a senior citizen and i purchased the said vehicle to meet my and my wife’s old age...
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K
ketanvaidya
from Mandal, Gujarat
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Issue in headlight and suspension

Address:Ahmedabad, Gujarat, 382481

Issue 1
Date 18 june 2017

We had given our car gj 01 rk 4558 to kataria automobiles, makarba, ahmedabad on 08 june 2017 for service and also there was a severe noise coming from the right side front suspension. Which i had informed the dealer at the time of giving the car for service and also at times when it was given earlier than 8 june. The problem did not resolve. Further, the car was again requested to visit the...
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R
ravinderr
from Delhi, Delhi
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Side mirror right

Address:181205

Having staigrey vehicle under warnty, its right side mirror was defective since purchase, i approached the maruti service centers at jammu several times but the service centers at jammu didn't pay any head till today and now today the mirror plate on its own detached from cover and fell down, since it was a manufacturing defect and i was avoided every time by service centres at jammu, as such it is requested that the mirror be replaced under...
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C
chvipin148
from Gurgaon, Haryana
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Regarding service and quality purpose

Address:110062
Website:[email protected]@maruti-msm.com

I am vipin chaudhary from delhi, my car was drained in a water, so i gave it to your service station, named maruti service master f-39, okhla indl. Area phase-ii new delhi 110020., for a changing of all car parts which were faulty so when i picked my car from service station they told me that your car is good as new and no other parts are need to change and my bill was of 87152. Mechanics near by house said that it will cast around 30 to...
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S
Sohail Qureshi
from Varanasi, Uttar Pradesh
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New swift dzire 2016

Address:Jhansi, Uttar Pradesh, 91

I am from jhansi (U p). I book new swift dzire 2017 model. When it launch and bookings were open for all customer. The showroom salesman told me that ur car has been pre booked and the company delivered ur car within a next month. But he has not kept his word and when i reached showroom salesman says ur car delivered after 20 days but now when i reach he neglact me so there is no response on a customer....
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