Max Bupa Complaints & Reviews

Dear sir,
My name is Ram Mohan holding policy in Max Bupa with policy no [protected].My father underwent cataract procedure a month back.They have rejected my claims stating my father is having diminished eye before taking insurance.I have submitted letter from doctor saying the argument was wrong.
They have still rejected saying we have proofs that my father has dimished eye from 2 years.When i have asked for proof they...

I have filled the claim application with max-bupa on 02/06/2016 with all required documents and i have informed about this claim to the support people on the day of taking treatment and marked the intimation id as well.

I own max bupa health card through my employer since 26/11/2012, i have been requested to fill a self declaration form in which the there was a term "disease existing from" where i informed the representative...

Company not giving approval, i have already cashless card from max bupa insurance company, demanding again and again different medical prescription and previous history which i had already submitted. patient lying in emergency condition since 1 week. doctor recommended for urgent operation o[censored]rinal trac. information of patient as given-
name- krishna singh
customer id-[protected]
D.O.B- 16/06/1950
preauth id- 103141br...

I am Jointly Insured with my Mother and my wife, I have attached the file of my policy in the attachment.


We went to DR. Ashok Rajgopal this march for consultation as my mother was suffering through pain in both her knees for past year and a half. However, since the pain had gradually increased over past 5/6 months we decided to go ahead with the operation. Subsequently, I applied for insurance since the operation...

With great disappointment and grief i write this communication of max bupa, for following up a mediclaim for my daughters hospitalisation.

I had submitted an application of medical claim of my daughter ms. Shipra balasubramani (Student nid ahmedabad), and was acknowledged with a claim no. : 163898 on 8th january 2015.

I was given the answer that the claim was rejected because :

The hospitalization...

My parents have 16 Lac mediclaim policy with max bupa for 2 years now. My mother was diagnosed with multiple myeloma form of bone cancer and the doctors started their sessions of chemotherapy for 16 weeks. The so called insurance company rejected the claim straight away saying that we have hidden this disease prior to taking the policy. They simply are not understanding that if my mother suffers from cancer they why will we wait for 2 years...

I had applied for an online medical cover for my wife and self on 03rd Jan 2016 through Max bupa online mode. I paid Rs35945 under ref Rec: NOC/16/1311001 online. A fellow came home to collect some blood as part of their medical requirements on 09th Jan. Since then, I have been consistently following up with Max bupa by email about the policy/cover note. Absolutely no communications whatsoever from them. I then went into a live chat 15th...

I am suffring from dengue in last week of nov 2015. Then i am in critical condition.my parents admitted me in emergency condition.after the treatment i was unable to gave amount of hospital of 48000.then max bupa decline my request two time of giving claim.my policy aslo cover 82 days at that time....

Mai dt.16-12-15 ko helth insorenc 2adlt+1child ka polici liya campni ki tarf se koi dokoments lagane ke bare ma nhi bataya gaya tha aaj jab cal karake puchta hu to bataya gata hai ye docoments chahiy bo docoments chahiy aaj dt 30/12/15tak polici issu bhi nhi kar rhe hai lagatar mughko mansic or aarthik presan kiya ja rha ha...

Dear Sir, I Padam Chand have taken the Health policy (Policy No.[protected]) from Max Bupa Health Insurance Co Ltd on 27/06/2015 to 26/06/2016. This policy is running in its 3rd year.This was sold me your Employee ( Dheeraj Sharma ( Mobile No. [protected] ) who was informed about each question he asked & policy was issued to me. Now a claim due to cervical occurred & the same is declined by the insurance company. I am not that qualified...

Policy no. [protected]. Policy commencement date : 21/Jan/2015 till 20/Jan/2016 Policy Name : Family first silver 5lacs + 15 lacs I would also like to tell that : 1. The application form was filled by the agent. 2. As per agent Medical issues to be told to the doctor. 3. Medicals were carried out at residence by a normal person and not by doctor. He could not understand anything. He only knows to make the medical test. 4. Thalassemia...

Blood and urine samples taken on 20th Nov .Rejected case on 21Nov.I wrote a letter on 24thNov to reverse immediately Re 16000. They take the money in advance earn interest by parking for long. they should have the tests and approval/rejection prior to taking the money. Moreover after so much of scrutiny (Hue and Cry) which other companies never do they rejected with lame excuses like my father is diabetic just by overlooking the positive...

My self vijay belhekar. my policy no is [protected]. last month i was suffering from dengue tretement. that time i have call to maxbupa and tell i goning to admit in aditya hosppital. after submition all paper for policy claim. maxbupa raise the quetion that your dr is not regisrator and hospital is unregcongised. ihave provide dr registration certificate and this hospiatl is under list o[censored]nrecognised hospital list which available in...

Guys never ever go for any insurance with MAX BUPA this company is fraud and full of complaints, they always lie to their customers and once the customer pay for their insurance they never get their claim but giving such a pathetic excuse.. if you are paying them you are wasting your money, It happened with me and it has happened with lot of consumers i have already filed a case in consumer court against them and also have involved IRDA...

I am a heart beat policy customer with max bupa for the past 3 years policy no [protected] and was due for renewal on Sept 19th 2015. While renewal i was trying to add my spouse to the coverage and i got the first shocker to know that i cannot add her to my existing policy and that i need to take a fresh policy for her. I was given the commitment from the sales team when i enrolled that i can add my wife in my existing policy any time...

Myself Suchit B Shah had taken Max Bupa Health Heart Beat Silver plan for Rs. 3 lac vide Policy No [protected] dated 05/01/2015. I was admitted to hospital at Anand (Gujarat) for treatment of Malaria for a period of 12.05.2015 to 20.5.2015. Intimation of hospitalization was given to Max Bupa Toll Free No & Claim intimation No 1289343 & claim ID 136726 was generated.. I had submitted claim for Rs. 37773 alongwith required supporting...

My self Dharmesh Gotawala.i claim for my mother amount 32919. but it has been rejected by maxbupa company. reason is that my mother went out from the hospital but it is not true.i am already send doctor certificate but again it has been rejectded for same reason ... so i am going consumer court for case to maxbupa company......

I have a mediclaim of max bupa from last 2 yrs. Day before yesterday i felt problem in my chest and went to paras hospital in gurgaon. After all check ups hospital discharged me yesterday and filed the bill to max bupa at 4 p.m. Now its been a whole new day i am spending in hospital and claim is not settled yet. I has to spend an extra night in hospital only because the people of max bupa who are carrying out my process left the process...

hello sir I Am varun.today i m receved a call from max bupa.the ageant his name is vinay mishra.he told me some insurance policy and an all.at last they given me a acount no of hsbc bank and told me sumbit 52000 rs deposit by eft only or rgts only.than i m trying verify this call so its totly froud cal.. so dear sir plz find this company and agents details.. agent name.vinay mishra ifsc code hsbc0110002 ac no...maxbupap[protected] barakhamba...

Never go for maxbupa health insurance ...i requests them to add my new born baby but they say I have to pay short subscription fee however my policy is silver heart and covers 4 members .. After talking to their customer service they says I should have declared before renewal.. Now the fact is will delivery happen according to renewal how illogical. Suddenly they increased the renewal fee from 9500 to 10600 which i paid already. and now...