Max Bupa Complaints & Reviews

Hi Team,

I Have submit one Claim reconsideration request, but still not getting any response and sending reminders again and again, You just close one ticket and generate another ticket but not get the resolution of my problem.
Could you please update me on the same resolution you have provided to me.

Thanks & Regards,

Vishal Sharma

[protected], [protected]...

I am really disappointed to mention that I have not received any valid response from MaxBupa regarding my claim for hospitalization reimbursement.

Existing claim number - WEBDIGITAL_3789
Policy: [protected]

The claim amount for my hospitalization expenses is around 1.4 lacs and I am actually covered for 7.8 lacs premium right now as per policy.

It's a huge amount for me and I have been...

Hello sir/madam

This is raghavender from hyderabad. I have taken corona kavach policy from max bupa online on 21st july on my wife's name (Sreedevi). On the same day i raised a request for the name change (I gave post marriage surname and her proofs had before marriage surname). I even reached out to their call center for the update and was informed that it would take about 4-5 working days but name will be changed for sure....

Max bupa is company which takes its customer for granted, regret to be associated which such a third grade company which does not provide service but also tortures its customer when they want help and assistance the most. My brother ported his policy to max bupa ([protected]) as per his insurance advisor and trusted him he moved from apollo munich which was taken over by hdfc ergo to max bupa.in the month of june he was hospitalized and...

I purchase online health insurance of max bupa of rs 1150/- date-22.06.2020
Payment cut from my account but didnt got eighther confirmation msg nor insurance documents....

I purchase online maxbupa insurance of rs 1150/-, payment cut from my bank account but not got confirmation msg, didnt got a documents....

Dear sir
I m sunil kumar my registered mobile no is [protected], my policy no is [protected]. I m renewed my policy on 1 june 2020 after confirmation maxbhuppa executive and she is guide me every thing step by step and done payment and said ur policy will come 2nd of june. But not came. I called to max bupa. Customer care executive many time they said plz send confirmation ur not admited in hospital in this period, i m send many time,...

Dear Sir/Madam

My Self Mazhar Pasha Bought Max Bupa Health Insurance Policy Through policy baazar On date 17/5/2019 after Doing all Medical Examination they Issued a Policy on 25/5/2019

After One Year Passed I have to Renew my Policy I thought to Increase my Sum assured from 7, 50, 000 to 12, 50, 000 as of which I have made a payment after some days i got a call from Max Bupa Company for Verification after that...

I have one credit card and this card through policy through HDFC bank and given wrong information of Health insurance.
kindly cancelled policy no. [protected] and application no.[protected].
regards-
Anita Singh
[protected]...

My medical insurance, policy # [protected] was issued on 31 dec 2019 through policy bazaar, i have forgot to disclose my wife's surgery (Hysterectomy) which was happened in 15 july 2019, which has been highlighted by insurance company immediately after issuance, i have submitted the discharge summary on very next day i. E. 1st jan 2020, additional documents sent across on 9th jan 2020. I guess, the policy has free lookup period of 30 days...

Hi,

Myself gajapathy chakaravarthy holding a max bupa heart beat gold policy from 2017. Every year the premium is being increased and they are mandatorily forcing us to purchase the add on like 10% increase in sum assured. Even if we scream that we don't need any ad on but they are saying its as per irda we need to purchase those ad ons. My annual premium details are as below:

In 2018 - rs. 49875
In 2019...

I brought the max bupa health insurance policy 3 months back of rs 5 lacs for my parents. They recently got admitted due to dengue fever and we raised reimbursement claims for both.

They rejected both claims stating a foolish reason -
This is with reference to your e-mail appended below, we would like to inform you that your claim numbers 501904 and 501909 have been reviewed by our basis the documents shared by you...

Max bupa has done the third party transaction from my credit card my name is amit kumar and i have a credit card of icici bank i never authorised to max bupa to done this transaction a policy no [protected] with the name of manoj kumar singh total amount deducted from my card transaction reference id no [protected] rs.12274 and reference id no [protected] rs.4555/-

Please refund my payment....

I had purchased the max bupa policy from the max bupa executive

Saif raza
Emp id - p109826
Contact no[protected]Ask my name saif raza)
Mohd. [protected]@maxbupa.com
Max bupa health insurance co. Ltd.

At the time of the discussion he and his seniors have told me that there will be no additional fees to be paid even in case of existing disease and there will be no loading fees
br...

Very bad experience with max bupa. We have 3 family policy with maxbupa. One for my mother and father. One for my brother, his wife and kid. One for myself, wife and kid. We are continuing the policy for the last 3 years. My parents policy is also 3rd year but there was a renewal gap of 2 months after 1st year. We bought it through federal bank and without any second thought we trusted it. Now when my mother got hospitalized in the month...

First they calculated my premium as rs. 12143/- and sent the same to me via email. After i bought the policy i was told that i have to pay rs. 1200+ more. I asked them to cancel the policy as they can ask any amount they want to for the same year (In my case) or more probably next year. They said i will get my refund on 7th day. But today's it's 9th day (End of 7th working day) and their is not information about refund. I called the one from...

I lost my husband on this year when i proceed to claim my money they are first decline it and then i sent all the documents and reports doctor fees oc charge but they are not giving me my claim. I am completely hopeless now.

They are playing again and again by telling send documents and send documents.

Govt should stop to make this kind of fraud company in india.

My policy number is [protected]...

Date : 5th aug 19
Max bupa health care
Delhi.

Sir/ mam,
I am writing to you because i would like to submit an application for reimbursement for my medical expenses. As i had received a reply from your company that my reimbursement claim has been rejected.
Would like to inform you that i am not satisfied with your reply, because after suggested by doctor my mother admitted in hospital. But after...

I bought policy of 5lacs from maxbupa after taking everything written in email by maxbupa executive. They told me that there will not be any kind of waiting period for me as i have policy more than 3 years from different company. They sent me policy document which was having complete waiting period same day i informed customer care and i have been told that this will be rectified and they will send me revised document but there was not response...

I have purchached a health insurance bearing policy no [protected] but due to poor response from the insurer i have cancelled the policy. As per the details provided in the policy for termination grid as i have paid rs 10000 for premium the amount to be refunded are as follows
Effective date of the policy:-11/03/2019
Receipt of cancellation request:-07/04/2019
No. Of effective days:-27
Refund applicable: -...