Medi Assist India Complaints & Reviews

Hi team,

Claim nos: 99235002, 99235147, 99235845
Insurance provider: united india insurance corp.

I was admitted for 24hrs and diagonsed for calculus of kidney and ureter. Doctor advised me to take surgery but for 2nd opinion i have consulted another hospital where they confirmed that surgery is not required.

I have submitted all the necessary documents/bills for the admission through...

Since morning we are following up for the claim confirmation.
Over a dozen calls has been made.
Now my latest call has been put on hold
Shamelessly by imran.
No one is bothered to reply or confirm the status.
Patient gopal s pujari.
I want a reply call back
Raghu
[protected]
Patient details
Name gopal s pujari
Policy holder bank of baroda
Employee code 6939br...

Hi,

I have a corporate health insurance provided by johnson controls.

My employee code is : 3134216

My father anil kumar sinha was hospitalized at big hospital, patna on dec 9, 2019.

I later applied for the reimbursement claim availing my corporate insurance.

I couriered all the original documents as bills, reports and everything to the medi assist india office at...

Hi Team,

I was trying to send you my on going claim since last year via email but your email ID is not valid. So i attached pictures which shows that I have provided all the requested documents. My claim haven't been resolved yet and also your people are not responding to my emails.

What is the purpose of running business like this when you can't resolve a single case which is pending since so long. After submitted...

Sub : short claim amount sanctioned

Sir,

Mediassist id : [protected]
Policy no : [protected]p[protected] o[censored]nited india insurance
Reimbursement claim ref no : 21061898

Kindly refer your letter dated 15/01/2020 regarding my above mentioned claim in which you have sanctioned rs 89973/- only against claimed amount of rs 207023/- towards medical expenses incurred by me for treatment of...

Bloody #...100 times they keep on asking same documents... And no matter how many times you call they read out the same ready made statements everytime... White collared robbers.

Do you think hospital is there to give you customised document as per your needs.

All uneducated people are hired as support executive who even donot know how to handle the customers call....

My claim was incorrectly processed as the consultation charges of rs3200 are not approved on the grounds that i have not submitted the prescription however strangely medicines bill have been approved for those prescriptions only, all the information is already there then i don't see a valid reason to not process my claim
For this i have contacted your delhi brance twice. On my first visit, the executive sitting on the entry gave his...

I am Thejashree, an employee of HPE company. I have submitted the parental policy accidentally and I wanted the policy to be cancelled since my parents already have lifetime health insurance and tried cancelling wherein it never included that option at all.

Firstly when we have the option to add so we should also have it to cancel as well.Secondly in the parental policy document it is nowhere mentioned that the policy cannot...

I have been following up with mediassist from 6 months regarding the claim reimbursement of health insurance of my parents and the response is becoming worse day by day. They don't even care and every time they say that it will take 7 to 10 working days and its been 6 months. They are not even trying to resolve the issue despite multiple attempts by me. There is no reason being given and they say that the back-end team will resolve the issue...

I submitted a cataract eye surgery claim for rs 34, 895 on 06/09/2019. After 4 month battle with them, they denied my claim on 25/01/2020. I have not been notified formally with the reason yet.

During claim review, i was kept on getting different questions as soon as addressing previous queries. When i asked for more information from customer care, each one telling different reasons. I don't have a direct way to contact claims...

Our hospital claim bill no 2724 dt 14.12.2016 - rs. 186898/-
Pt name :ivakumar doa 08.12.2016 dod 14.12.2016 —
Approved under 2 claim nos - base policy and top up policy
Claim no[protected] appd rs. 67500/- under base poliocy
Cliam no[protected] appd rs. 88920/- under top up policy

While rs 88920/- settled way back on 10.04.2017 the amt of rs 67500/- pending for more than 3 years???
br...

This is with reference to the cashless claim[protected] & policy no.[protected] submitted with the details: for surgery of
Provisional diagnosis unilateral inguinal hernia, with obstruction. Hospital requested rs.63000 for total expenses but you have approved on rs.29750. Hence hospital has refuse the surgery. Please let me know why you are keeping such type hospital in your ppn list who is unable to do the services in agreed...

This is with reference to the cashless claim[protected] & policy no.[protected] submitted with the details: for surgery of
Provisional diagnosis unilateral inguinal hernia, with obstruction. Hospital requested rs.63000 for total expenses but you have approved on rs.29750. Hence hospital has refuse the surgery. Please let me know why you are keeping such type hospital in your ppn list who is unable to do the services in agreed...

I am employee at mnc company and document submitted for my wife name which has mninimum 30 day period to do addition. But medi assist team had not process the document and now it is almost 3 month i am just runing behind to add the name so i can avail cashless benefit for my wife, whome cancer treatment is on progress. Serveral email & call are made but no action or effort to do the work is seen...

Yesterday i feel a upset mind of their deals. We can't raise any question about the price and such as. They argued with us that they doing sacrification for the people, that is low prices of medicine.

Dear concern,

Sub:arrogant behaviour if janauahadhi njarakal ernakulam 682505

My name is joseph desouza approached to buy a reapeat medicine which i found a hike of 12 rs from previous bill, as a...

Hi Sir/Mam,

I am Kaushik Chakraborty son of Late Biplab Chakraborty. (Retired Bank of Boroda Employee, BOB EMP ID#34372)
Clam No. # 20869914, Medi Assist ID#[protected]

I had submitted a hospital admission claim with all the required document on 5th Nov 2019 and after that query was raised by the team. I had submitted the missing documents again and received the Claim Document Receipt acknowledge email...

My claim number after going through all the stupidity that i faced talking to all the agents someone finally maybe a supervisor i am not sure called up and explained me that the documents needed are the once which has detail break for receipt no 1076 and receipt no 3007 which i have dropped in claim drop box at wipro location on 6th january 2020 and the reference number/ tracking number for the same is blr00863800. The claim was under adjudication...

I have submitted original docs as maternity claim, one for myelf and another for ma baby to employess of mediassist.in nov end i came to know that person is removed by mediassist as he was not answering any mode of communication. So i have taken this matter with tripti salian and assured me that she will take care and not to worry.in jan she is replying your claim will b process but baby file we are not getting, i asked how it is possible!...

I have raised claim, submitted 13 original papers. They put claim on hold without proper requirement. No transparency, no one is ready to talk with me to discuss the claim no response over mail. Worst company, no one is ready to take care of my claim ticket number [protected]. Please put some regulations. I was ignored in the tech support call. After 1 hour wait period the call simple closed without answer....

Please note that i have put a claim fro my son and the claim no is 21210238
. My claim is rejected in query which was not asked to me but my wife. Where as she don't know anything about this claim and query. Also the query person arrived without prior knowledge and information at home and started directly query in my absence as the claim is related to me not my wife. This claim rejected and the reason is not given to me through mail...