Medi Assist India Complaints & Reviews

I had raised claim (D[protected]e007) for settlement on 7th of december 2019 but it is still pending for settlement. I had submitted relevant documents through application (Soft copy) as well as by post (Hard copy). Also i am taking followup with customer care email (Refer attached email copy) from last 4 months but still claim is pending for settlement. I had notified the same on twitter (Refer attachment) for support but there is no use.br...

I have under gone for cateract surgery for both right and left eye during february 2020 and the same was claimed but i have received only claim for right eye and the second claim still not settled. When i checked online it is showing that claim is repudiated. Kindly let me know the reason and let me know if you need anything else from my side.
Kindly settle the second claim and do the needful.
Thanks and regards,,
Harisha...

Ashok rajput,
Ward 08 gram - post nausar teh-timarni chaudhri mohalla nausar harda
99/c/s/3 sch no -78 indore, bhainsdehi, betul-461228
Dear member,
Employee id mp[protected]
Employee name ashok rajput
Medi assist id [protected]
Policy holder manappuram finance ltd
Insurer claim no[protected]-[protected]
Insurer member id [protected]a
On scrutiny of the documents...

Summary of settlement
Settled amount (Inr) 46729
Settlement date[protected]:00:00
Utr number[protected]gn00442
Account holder name bhupendra singh rajpu
Bank name punjab national bank
Account number 63*361
Category-wise breakup
Charge type bill amount (Inr) payable amount
(Inr)
Non pay amount
(Inr)
Reason for
Non-payment
Pharmacy & medicine...

Claim no. D[protected]b003.
In this claim i have not requested any pharma claim for that i am also not asking for any reimbursement. But i have already submitted all documents for which i claiming the reimbursement.

I have sent mail and explain the same thing several time but again and again i am getting the same reply to provide the pharma bill for the proof. The other documents i provide are those are not sufficient...

Dear sir/ madam,

I am informing you that there is a company called advance care pvt ltd / pristine care which is playing with the health of the patients and by fooling patients, they are getting arbitrary money out of their insurance policy. Because all the surgeries that they have done till date, they have operated on them by telling more than one disease and i tell you one thing, any patient whose surgery was done according...

I am working in techmahindra. I had enrolled my parents for plan b of health insurance with mediassist from past 2 years through my company. Now i want to cancel my parents enrollment since i can't afford for this year. They have locked planb and i am not able to cancel planb of insurance which i have enrolled. When i called their customer care they are telling i can't cancel it.

Also they are telling policy becomes inactive...

Sir,

This is regarding my claim no:21926953

My son ages 21months has suffered from acute gastroenteritis (With stool in blood) and for one week he initiallysufferedfrom fever and vomiting as well. Initial 5-6 days we were on oral medication and against hospitalization. But due to his weakening condition doctor suggested us for hospitalization for monitoring him and see if any infection exists in his body.br...

Mediassist seems to be a fraudster and negligent for the customer complaints. I had my dad admitted to the hospital and when informed for cashless they asked a lot of documents and with great difficulty some amount was sanctioned. The doctor gave an early discharge and the mediassist people didn’t agree to settle it through cashless process and instead asked me to apply for reimbursement.

I applied for reimbursement and the...

Dear sir,
I had undergone a angio-plasti on 11th march 2020; on 10thmarch202, care hospital submitted a claim reference no. 21850672; i have submitted all the three years policy document copies; for which they said i need to submit 4 years of policy document copies which i am not carrying or retaining; i requested them to please do something as i a regular customer with national health insurance and have been paying my yearly health...

I am a tcs employee and this is the claim raised by me for my daughter's birth.

This is to inform you that my wife, shradha rajgadia (Empolyee id: 868503) had her delivery (Lucs operation) in ils hospital, salt lake on 21st november 2019 and was discharged on 24th november 2019. She had applied for cashless claim for the same. The claim number was[protected]Tracking number ma[protected]. The claim amount was rs 61, 000 and...

We refer to our email dt.16/1/2020 asking for clarification for rejecting our claim. Till date except the standard reply, we have not received any communication from you. You are requested to look into the matter. Please provide us the email-id of your senior official for further communication.
In case of any contact please note our email id as "[protected]@maximussecurities.com" and mobile no.[protected]....

Medi assist does not have a proper policy designed. Before the claim, they told they would definitely reimburse it. But after submission of claim, they say it can't be claimed.
I also have a mail where they try to apologise at the end for their fault. How irresponsible are these people to play with others life?

I have attached their mail of apology.
They have not given the compensation for their act....

My wife undergone for laparoscopic adhesiolysis due to chronic pelvic pain. But i have received reply from the team that it is related to fertility and asked clarification letter from the hospital from the treated doctor regarding the treatment details and justification on whether it is for infertility or not. I have provided the justification letter from the doctor saying that it is treated for adhesiolysis due to pelvic pain and not for...

I am from tcs i have raised reimbursement claim raised for august 2019 still not cleared. This reimbursement for raised for my first child admission for jaundice. As hospital people said that reimbursement will be the option to claim as cashless is not possible as the admission was for 3 days and the name for the child was added after 48 hrs so hospital denied. Now i paid the money from my credit card and still my reimbursement is not processed...

Hi team,

Medi assist team has denied my claim due to to some in valid reason. I have submitted the medical details all bills, discharge summary. After that they asked for doctors written letter, since they only have common letter pad, they can only issue medical certificate with doctor's sign and seal but will cost you around 430/-, and i paid for that and submitted that also. After getting all these document they denied the...

Dear team as per disposition reference no 9254857 and ticket no [protected] already raised 2 months before as i enrolled my spouse name with mediassist policy with axis bank on 20th of oct 2019 and my newly born daughter on 17th jan 2020. But still not updated in records till date as i am in follow-up with your team from last 2 months and claims are received and pending with mediassist from 1 and half months. As on 10 the feb i am releived...

One of the worst insurance company is medi assist. Guys please don't take any insurance in medi assist. Last minute they will ask some important document to process your claim. Always go with cashless otherwise you can't claim any amount these cheap guys. I was so tired and disturbed because of these guys. They rejected my claim and now they are not returning my original document....

Hello team,
I am working for tcs and they have mediassist as the partner for medical insurance. Mediassist has tagged up with the new india assurance co. Ltd. To provide the medical insurance. I had submitted the maternity claim in mediassist portal with reference number 97827048, i have submitted the hardcopy of documents but helpdesk has misplaced it. Soft copy of the documents was also attached in the portal but they are again...

Please provide information regarding the above treatment and surgery. Whether this treatment covers under my policy no.[protected] and emp code-abpsg-20 emp name : giridhar. G. Potdar.
Since last 5 years my wife has been taking treatment of bone loss in gums. Due to that she is not able eat well and munch. As per doctor's advise she needs to go for surgery. I. E mouth surgery. Hence i request you to provide the information...