Medi Assist India Complaints & Reviews

Claim Number:[protected]
MAID: [protected]
I have applied for claim reimbursement on Nov 1st 2020 still on day 16th Jan 2021, i am following up with the team as anything.
Cuatomer support executives are not informative and telling like to wait until 24 hrs on each call.
I am holding a 2years of insurance policy with 6lakh premium for 50000 claim they are making themself cheap.....

I have 6 years of health insurance policy in medi assist but they rejected my reimbursement because they told us we have just 1 year of health insurance policy. We contacted medi assist branch but they can't help me. They told us we are trying but no any progress in their works or our claim. Please solve my claim problem. And we want that strict action against of medi assist india. They will fraud us. We want justice. Please help us.
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Hello, pls help my friends & colleagues from this Medi Assist TPA Insurance Pvt Ltd company located at bannerghatta road tower D 4th floor IBC knowledge park near Dairy Circle Bangalore.

I would say this company is involved in huge politics and malpractices. Playing with employee by unwanted removing from job without any compensation where as according to Labour law an employee should be paid atleast 3 months of salry but...

I made a cashless claim type for my father's by pass surgery in Billroth hospital, during pre-auth verification they just keep insisting on various documents including previous doctors and illness details. I provided all genuine documents from Billroth and also what ever relevant details on the old treatment I had. From the beginning they showed negligence in doing the pre-approval and keep sending back and froth in asking so many questions,...

I am not getting any response on the below ticket number . Can you please provide the resolution for the below ticket number .

Ticket number - [protected]...

Son expired in a road accident on 02.09.2020. Submitted the details with all necessary claim forms & Hospital bills. As per Medi Assist instructions sent some Original documents & discharge letter but saying that they have not received the documents .Courier POD also sent for proof. Its very late and not responding properly.
Claim No.[protected]...

Dear Sir/Madam,
This is to bring into your notice that your patient Mr.T.C.Joshi Claim No[protected] has been admitted on date 22/03/2018 & discharged on date 24/03/2018. & all documents has been received by provider department & amount has been approved Rs.45940/- (Forty five thousand nine hundred & forty only), but we are waiting for payment from last two years.
I have sent many reminders regarding it but we didn't get any...

Respected Sir/Madam,
I am S.Manikandan, Working as Associate in Cognizant. My employee id is 725214. I had claimed (Claim#[protected] for my father S.Subramanian due to affected by COVID-19. Total Bill amount is around 2lacs but only 94K had claimed. So I want to apply for partial reimbursement from another insurance company.
Its already been over more than 45 days from the day of getting the below mail. Still Document sending...

Hi Team,

I have claimed for reimbursement in month of oct 2020.

And claim I’d is 22952100 and I have submitted all documents related to claim still claim is not processed. It has been more than 2 months. Please look into this.

Since they are asking pre numbered receipt and I had explained so many times there is no pre numbered receipt for rs 49670 as we have entire amount on 05/10/2020.
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Reference to claim Id 23208322 fav. Ajit Salvi I would like to inform you that I have received query against my claim id 23208322 on 05.12.2020 and I replied on 07.12.2020 at your email address [protected]@mediassist.in. I contacted your representatives every alternate days but reply is not satisfactory. Again on 14.12.2020 I contacted your representative Mr. DIXIT and told him again my history. He told me to send a same reply on his personal...

Claim no.23024421 short passed by Rs.470 as LAB report submitted on 23.10.2020 on [protected]@mediassistindia.com...

I have been asking for the claim from past 2 months but just I am getting the response to send documents related to it, I have sent all the documents related to claim to Medi assist office Bangalore by hand and also I got the receipt msg like Dear Shashikala, We acknowledge the receipt of your claim documents on 14/Oct/2020 14:06. Tracking Number for your reference is BLR01117501. From Medi assist office . But Thier is no any positive response...

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1725 without my concern on date:03/12/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

One Assist member ship no [protected]
Name Endla Srikanth
Credit...

Hi Team,

I have been behind Mediassist Team to check on my claim status. I have sent all the relevant documents through courier but my bad i missed to mention my claim details post which i have sent a mail on the same as well.

Whenever i called to check the status they place my call on hold and its getting disconnected. Im trying to reach their Team since March'2020.

Also, for the mails which...

In policy, intimation lodged time 48hours after hospitalization and I inform I.e. intimation to medi assist in 24 hours after hospitalization. But medi assist ins tpa not follow your terms and issue letter for late intimation.

All phone number of medi assist switched off...

I have raised claim request with medi assist for my father's hospitalization.
They asked me to upload the indoor case papers which hospital not ready to give it to the patient.

So Hospital sent the required documents to medi assist via email. But medi assist is not ready to consider the cucumbers sent via email....

My Wife has been admitted in the hospital on November 1st 2020 and discharged on November 5th 2020. During that time Mediassist did not approve my Cashless process even though the hospital sent for approval.(Have email proof).

Then i have given my entire money from my pocket and discharged my wife.

The next thing i cannot reimbursement my money because again they are intentionally blocking my spouse and dependent...

My claim number in medibudy is 20615850..i was keeping on emailing them from last one and half years..still is not settled...

I m lokeshappa s/o basanna hospitalised regarding corona claim no : 22871629 i am submitted all details hard copy new bill for deducted 9336/- rs as no ip bills[protected] The ip bill was given in detail by hospital was error in printing the[protected] ip consultation charge and oxygen charge bill was not printed. for that i am resubmitted the documents through professional courier no HPT573128 & they are deducted and 642/- the bill of mask...

This is regarding putting 30% of estimated bill intentionally in non payable section by medi assist, saying it "Initial Approval" . And because of it hospital asking us to pay these non payable in advance before getting admitted.

Considering, it as cashless process, I did not expect this to happen.
Cashless means no advance payment before getting admitted to hospital.

Claim number : 23145383
(Insurer...