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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 63

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V
Vigi
from Chennai, Tamil Nadu
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My Phone Display is Problem

Address:Chennai, Tamil Nadu

Dear Sir, My Name Vikranth i had ordered My Mobile Motorola G 2nd Gen through Flipkart on 15.07.2015 at 9.15 pm. I had Received My mobile on 20th July evening at 6PM.After two days working suddenly on 22nd Morning My Mobile was display suddenly Switched off even though my mobile is in full Charge. Call is Coming in my mobile and display was not working.I Went to Motorola Service Centre at T. Nagar. Shop Name B2X. They told this was a board...
+3 photos
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V
virendra tayal
from Agra, Uttar Pradesh
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Phone is very slow & touch not working properly

Address:Bareilly, Uttar Pradesh

Phone model number: moto g 2, fsn:mobdygz6shnb7rfc imei : [protected] & [protected]. My phone's touch may be not working, hang the phone continously, working of the phone very slow, i am not interested to use like this, so please refund or return or repair this item immediately. . ....
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A
amit_sagar
from Delhi, Delhi
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Mobile handset repair charges though under warranty period

Address:Ahmedabad, Gujarat

On[protected] I have placed an order of Moto G2 vide Order ID-OD[protected] with handset IMEI No.[protected] which is a water repellent handset and as per their videos it doesn't gets affected if fells in water. Same happened with me a month ago. My handset fall in water which was immediately taken out but the same is not working hence I have immediately approached to Motorola Service center at Abhinav Technologies wherein they...
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C
chauhan1188
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Display Broken While in Pocket

Address:Gurgaon, Haryana

Hi, I had purchased MotoE 2 months ago and after 1.5 months My phone got heated and suddenly display was broken while putting in my pocket and I had escalated this issue to Customer Service and sent several emails as well but no one is helping out here. I am really disappointed that this product has not been tested well. this is a manufacturing problem and i would like to know Motorola will replace this phone or Not? if it can heat...
+4 photos
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M
Mishal Suvarna
from Mumbai, Maharashtra
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Motorola phone service centers in Mumbai are pathetic

Address:Mumbai City, Maharashtra

I have a Moto E 2nd Gen (White) phone purchased in April 2015 from Flipkart and gifted it to my mother on her wedding anniversary. Sadly, the phone started having issues within 3 months time (in July 2015) and it kept powering off despite battery being fully charged. I have opened a ticket with Motorola - [Incident:[protected]]. After their suggestion, I took the phone to your service center in Mumbai - Andheri East. They worked on it...
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M
mkgrewal
from Mumbai, Maharashtra
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Moto E (2nd generation) 3G

Address:Jhajjar, Haryana

I have purchased Moto E(2nd Generation) on 25th of may this year and just after using it for a month it started showing some flaws. To name them: 1.Loudspeaker of the phone got faulty and ringtone and voice calls becomes very difficult to hear as the sound became too low to hear. 2.The screen brightness level is unable to be adjusted so it is not possible to read what is going on the screen.. their proximity sensors are also not working. All...
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S
sumeetanand
from Delhi, Delhi
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Faulty moto e

Address:New Delhi, Delhi

Handset giving problems from day 1.
1. Hangs
2. Display goes off
3. Incoming call does not display
4. Contact list and call record do not show
5. Switches off automatically
6. Apps stop working and responding
7. Today, display went off to a 'negative' like mode.

Need immediate attention and redressal.

Ordered moto e with following details
br...
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J
jineshckhamar
from Pune, Maharashtra
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Poor services in replacing spare parts

Address:Ahmedabad, Gujarat

I Have Purchased Moto e2 in the month of April 2015, all of a sudden the phone stop working in 3 months, when enquired with the service center, they said that the Mother Board in not working and it needs to be replaced, as the phone is in warranty period no payment for replacement is to be made, Its been more than 10 days, now the service center says that display is also not working and hence it is to be replaced, Unnessary they are making...
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B
brjangid
from Bengaluru, Karnataka
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Poor Service by motorola customer care centre Gurgaon

Address:Rewari, Haryana

I have submitted my motorola hand set for repair at B2X, service centre, GF-13, spanish court, Ansal palam vihar, Gurgaon-122017 on 10.07.2015 vide job no. AMSGUR002691 with a problem that sim card jack did not hold the sim card within. But the service centre has not repaired the set so far as a time period of 16 days has been lapsed. Each time when they contacted they have replied that it will take 2 or 3 days more. Even more they have also...
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D
divash84
from Kalol, Gujarat
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Moto E product with ringtone defect

Address:Bangalore, Karnataka

Hello Sir, XT1022(Moto E) 4 gb Model:AP3256AE7K8 I purchased a moto e in July 2014 for Rs 6999/- through flipkart online. Soon after 3 months the ring tone had gone off and i had checked with the local repair and they told speaker has to be changed, with charges of Rs 500/- .It worked fine after that. After 2 months the same problem recurred.I inquired and found out the only authorized dealer in Calicut (Kerala), and he told that...
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T
Tarunjit Ryait
from Ludhiana, Punjab
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Not giving correct status and delay in service

Address:Ludhiana, Punjab

i had small problem with my nexus 6 volume button i.e it was not working when pressed for volume down ...most probably poor quality hardware issue...i submitted my device on 2nd july 2015 at CELL TECH INDIA (motorola service centre) there number is[protected] ...and my work order no is LZT/MG/15/00608 ...they said it will take around 15 days to resolve this issue ..i wasn't happy for time they were gonna take to fix this issue .. now its...
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P
pasalkar123
from Delhi, Delhi
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Delayed Service

Address:Pune, Maharashtra

I have submitted my Moto e Mobile to the service station in pune (B2X Narayan Peth, Pune 411030) for repairing. Almost 15 days passed but didn't get my mobile back. Service provider delaying for no reason. Job No.AMSPUN003175 Please find the proof attached here with....
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M
mithin kumaran
from Bengaluru, Karnataka
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Touch not working, hang & slow

Address:Kannur, Kerala

phone model number: moto g 2, serial number : ZX1D63LHW3 IMEI : [protected] & [protected]. my phone's touch may be not working, hang the phone continously, working of the phone very slow, i am not interested to use like this, so please refund or return or repair this item immediately...
+1 photos
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K
Kumar_Vijendra
from Mumbai, Maharashtra
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MOTO G-2G, Slow Processing,Hangs a lot, Screen Blackout.

Address:New Delhi, Delhi

Dear Moto, My Mobile-MOTO G -2G, Is not showing its performance as per said by the company. 1) Very Slow 2) Screen shakes sometimes. 3)Screen Blackout. 4) Poor performance of Battery. 5)Device speed is VERY POOR. Please look in to this matter & advise me for the same. email id-vijendra.[protected]@gmail.com...
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A
anoopkrishnan
from Thiruvananthapuram, Kerala
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Colour change in screen

Address:Thiruvananthapuram, Kerala

I have a mottoE 2gen hand set that I buyed from flipkart 3 months ago now there is a slight discoloration in my screen that appears as a spot on top of the screen I donot want to repair as I am not comfortable with it I wish to replace the phone...
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Address:Bhavnagar, Gujarat

To, Motorola Customer Care Centre, We shall be pleased to inform your goodself that we are utilising Motrola's various models of mobiles by our family members. Particularly Gen-II Model have been recommended & purchased 6 pieces by our relatives in 2 months. i.e. May/June 15. We are attached with your company looking to the quality, fame in the market & customer service chain in the country. But I am sorry to state that Model Gen-II...
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C
CA Vishal Dagriya
from Bengaluru, Karnataka
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Moto E 2nd Generation 4G

Address:Mumbai City, Maharashtra

Dear sir, i have purchased Moto E 2nd Generation 4G from flipkart.com vide order no OD[protected]. After receiving my order i found phone"s speakers is not properly working. Further handset is heating from backside while charging & talking. I complaint at flipkart.com many times, but they are not sorting out my query & harrase me. [protected]...
+1 photos
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N
nishant kumar5264
from new delhi, Delhi
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Service centre is not giving my phone, and delay the due date

Address:New Delhi, Delhi

My mobile stop working and submitted to Motorola Service center on 4 july 2015 but after 22 days there no status updated by motorola. They always give same answer part is short please wait for 3 to 4 days., my complaint no. is LPT/MG/15/03859 and the service centre is technocare lajpat nagar mrkt. please help my, and my phone is in warranty period. and when i summited my phone to service centre my phone is in warranty, but due to this long...
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N
niveditatanna
from Mumbai, Maharashtra
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Nexus 6 given for repair no clue about the status.

Address:Mumbai City, Maharashtra

I own a nexus 6 phone which is under warranty. The screen was broken so took my phone to B2X Dadar service centre, after replacing the screen the back camera stopped working and the loudspeaker started giving problems . Again I submitted my phone for camera replacement & loudspeaker problem on the 13th July, Job Sheet No: AMSMUD002329 at B2X Dadar service centre where I was informed it would take 7 - 10 days for the repair. When I check with...
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Address:New Delhi, Delhi

mera mobile last 18 days se moto b2x rani bagh service center par pada hua hai mobile abhi tak repair nhi hua hai. service center kehta hai thoda time lgega.shuru me kha 2 din baad aana phir kha 7 din baad aana phir kha 1 week or lgega lekin ab pta nhi or kitna time chahiye unhe.

shi information nhi de rhe hai preshan kar rhe hai muje.
ashwani sharma...
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