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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 60

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Address:Pune, Maharashtra

I submitted phone Moto G2 due to issue in touch screen it is in warranty Work Order No ZST/MG/15/04164. it is more than 18 days today, but mobile is not reapired yet. even part is also not available and also not dispatched from company to service center. Daily i called service center but they told we will repair phone only when part is avail. therefore, i chat with company given facility also called 3 times with 2 days gap. every time...
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Ashish654
from Hyderabad, Telangana
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Slow in resolving a problem for smart phone

Address:Khordha, Odisha

I have given my phone to service center of MOTOROLA for problem regarding to touchscreen.They kept my phone for more than 2 month.Before that i have visited several time to service center for the same problem but they people are unable to solve problem.And when i call to them to their land phone they don't receive phone call and then go to that service center they told me wait for another 6 to 7 days.It is not fair. they don't know how to...
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vidyaav93
from Mangalore, Karnataka
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Extra charges for speaker repair

Address:Shimoga, Karnataka

I had bought moto E mobile, online and half year back, one of the service centers charged me 500rs just to change the speaker. He also told the speaker charge is just 50 rs. But the service charge is 450 Rs. I was in a hurry couldn't argue with him because o[censored]rgency. Where can i lodge complaint on him??...
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Sunil_rajbhar
from Delhi, Delhi
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Sim card not recd

Address:Mumbai City, Maharashtra

We have purchase new MOTO G3 & Recd on 26.08.2015 in that they have given offer for blutooth & 4g date sim free with mobile but we have not recd the Airtel 4G Micro sim with mobile & Blutooth my order No. is OD[protected] Order Date: 24 August, 2015 5:41 PM...
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Megha1525
from Chandigarh, Chandigarh
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Phone not received from Service center

Address:Panchkula, Haryana

Hi on 12th August 2015 my motorola 2nd Gen phone suddenly stopped working. On 13th August, 2015 i took my phone to the Vignesh Service Center Sec-31-D, Chandigarh. They were behaving very rude and without checking my phone completely they said your phone's motherboard need to be replaced. They said it will take 10 days to repair it. after 10days on 24th Aug, 2015 again i visited the service center and again they said that parts are not available...
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Siva Gopal Manapragada
from New Delhi, Delhi
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MOTO G2 device screen quality doubt

I bought motog2 from flipkart 45 days back accidentally my phone fell from 2 feet high and entire screen is crushed the place where the impact happened became like powder.the screen crushed completely for a drop from chair with guard and screen guard is this quality of gorilla glass....
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Yatin Sachdeva
from Noida, Uttar Pradesh
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Cracked screen

Address:New Delhi, Delhi

I took my phone for software, and earphone jack was stuck in my phone, for that i visited lajpat nagar service centre, while reparing the phone initially they rest/format my phone and secondly they took off my display/screen and didnt stick it back with the permanentr gum that i came to after a day, firstly they didnt intimate that they will be taking off my screen and if they did so they should stick it back and whwn i notified them about...
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Address:Patna, Bihar

Dear Team, After so much hassles, repeated visits and calls to your service center in Patna, i am pushed to complain and escalate the issue. My mother's gifted mobile Moto E (1st generation ) is not working and submitted to Moto service center on 1st August 2015 at Patna (shop name : Graphline care). The service center guys are nor co-operating neither clearly stating that when they will repair the product. It has been more than 25 days...
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Sahil Mangla
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Phone replacement

Address:Gandhinagar, Gujarat

I bought a new phone from Motorola, nd phonr model name is moto g 2. This phone I had purchased online through Flipkart. When I got the phone had an order book It was written at the time of the phone is the phone just BreakFree. Now my phone's display shattered nd Speaking of Motorola care that the service we paid yet been. Speaking of Motorola care that the service we paid yet been, The first was uttered when the display is Breakfree and...
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rahul chandwadkar
from Ludhiana, Punjab
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Motog 3rd generation noise problem increased day by day

Address:Indore, Madhya Pradesh

I had purches a motog 3rd generation 16 GB mobile phone from flipkart, initially it works fine, but day by day the noise problem get increased in speaker. Now it is very erritating, even I'm not understand what caller say sometimes. Please provide proper process/chennle to complain over this. Cause this a brand new phone and this type of problem not expected from Motorola brand. Thanks, Rahul...
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Address:Jaipur, Rajasthan

My phone (moto g 2nd gen) got into water for 2-3 seconds and stops working. Company told me that moto g phone is water resistant but now it not working. phone works for a few hour but after that it gets switch off and doesn't start and also not charging. there is problems in speakers and mike also. company says that we cant repair it. it will be cost. but still phone has 1 year warranty with water resistance....
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vinit sethiya
from Delhi, Delhi
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Service of your company

Address:Raipur, Chhattisgarh

I have my phone to authorised service centre B2X raipur, chhattisgarh, India for repair of camera. When I received the phone, it's back panel of improperly fit and is damaged too.when I asked about it, they said it happens like this only and we can not fix it properly. If I wish, I could complain it to Motorola. The phone looks disgusting now. The customer job I'd is- AMSRAI000070. If they can not do it properly, why is it named as customer...
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VIJAYA CHANDRA JAKKOJU
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Mother board complaint

I have bought moto e2 in the month of March and within a period of 5months the speaker stopped working.so in the month of August I have given in service center in rahahmundry, after a span of 14 days they told that the problem is with mother board.and they told that it takes still 2weeks to solve it.how it so simple to put mobile all the time in service center .I don't understand why Motorola cheats customers by installing worst mother...
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Kamini9050
from Delhi, Delhi
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Handset poor performance

Address:New Delhi, Delhi

I have bought the motorola 2nd generation last year . It is still in warranty but few days left only. The performance of phone has become terrifically bad. It hangs too much. Shuts down then restarts . Exit apps itself.report problems in every usual application .like application not responding. Please handle the complaint soon. Get me a good impression of company that it serves consumer well. Coz we as consumer, your gross n publicity...
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ashutoshkalia
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Broken glass

Address:Pune, Maharashtra

I bought phone moto gen2 on oct 2014 at the very first of launch in india from flipkart. . The phone fell from my hands and the glass cracked. yesterday it fell down form only 1 mtr height and screen got broke. will you please tell me it has a gorilla corning screen 3, normally it should not to be happen like this. am really very upset and i want an explanation that if it has a gorilla class corning how can be it broke just form 1 mtr...
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yalva
from Mulki, Karnataka
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Problem in mobile

Address:Dakshina Kannada, Karnataka

I Mr. Yashodhara Alva have purchased Moto G (second generation) on 05/07/2015 in Flipkart, Order Id : 0D[protected]. My concern is memory card not working I have given it to Nagashree Communication Mangalore to rectify the problem on[protected] but they have said that the mobile mother board has problem, I just want to know that within a month will the motherboard have problem, if so i request you to replace my mobile with new...
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mkalpesh
from Mumbai, Maharashtra
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Service center facility is not proper

Address:Mumbai City, Maharashtra

my self kalpesh mhatre my mobile phone i will submitted on 21 days ago in service center.this cervice center staff told me your cell phone well u recived in 10 to 15. But when i will go now gallary in 1st time vashi he told me your cell phone is not repair i have no spare part. then i ignore i tell him ok you will adjust spare part.he told me you will come now 4 day.so after next time i go to the gallary but same situation this time hi is...
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naeemmango
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Motorola Torture sevice

Address:Dakshina Kannada, Karnataka

If you want yourself to be torured please give your phone to motorola service team in mangalore. I bought this phone in the month of augst. my home ois 100+ kilometres away from nearest service centre mangalore.so after three months one fine day th phone started getting restarted automaatically. i had lots of important and delicate data. i gave phone for servicing ny jan end.and it took them almost 20 days to get my phone repaired with a...
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sanjayg68
from Jaipur, Rajasthan
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Power on Cannot turn phone on

Address:Jaipur, Rajasthan

I have purchased the above mentioned phone on 31.05.2015. since then the same problem arised. First time the service centre repaired it by telling that it is a software problem. Same problem arised after a few days. The service centre people said that it is a hard ware problem and they have to get the component from the company and they will give the phone within !0=15 days at the maximum.First of all I want to know why service centres are...
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Address:New Delhi, Delhi

I purchased Moto G (second generation ) in flipkart big billion sale day. It stopped working after 6 months. As per Motorola service center.Jet /charging point is damaged & which is not under warranty. they told me mother board will have to be replaced which is very costly there were two more boys with the problem. somebody told me that he has visited Lajpat nagar service centre. they can repair the jet point but will charge Rs.1500/=...
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