Naaptol Online Shopping Complaints & Reviews

under reg. no. 23612 a sigmatel fxd t99i for rs. 2999. was purchased through mail in july2009. The mobile received in defective position as several functions were not performing from the begining charger was not working. i had purchased it from the market to start the function but it was not in moode. In this way it was a bitter taste for me to get such a defective mobile. I lodge several complaints for this. I had sent back the product...

Green apple mp3 and mp4 player advertised in mail today for rs 2099 including shipping (Cod) vide order no 145881 dated 15/01/10, on delivery after 8 days, did not have manual for operation, did not have driver cd. On operation fm is found to work. Mp3 plays for 10 seconds only with very low volume.
Since product is warranted for 6 months the same should be replaced immediately.

The name green apple is used to mislead,...

While our regulatory authorities take nap, fradulent companies are mushrooming in the country as the growth of grass in monsoon.
One such organisation is http://www.naaptol.com/ who sells the unbranded mobile handsets online.

Naaptol is selling the illegal sub-standard china made smart mobile phone handsets... They way the information is provided in their advertisement in newspapers (Hindustan times in mumbai) and...

i have got a wrong product.i did not get the product i ordered.i ordered pro71 multimedia phone,but i got ephone ultraslim multimedia mobile.please give attention to my complain at your earliest.this is my third complain n i have not got any response for the earlier two complaints....

I had placed an order for a full touch screen smart phone with track ball 9650 with online company naaptol. The order number is 126687 and the total amount paid is rs 5699. I received the packet in the evening of 24 december, 2009 by blue dart. I found that the product is substandard of cheap quality without any brand and there is no user manual provided. Without a user manual i can not use the product. Later, i found similar complaints about...

I purchased the spypen 16gb having order no 109660 by payment of rs/-1890 from naaptopl on 27-11-09. Thier is no operational mannual and software cd. The spypen is not working properly, his clip is loose and it is scratched. I called to customer care for change of product but they are not giving me response...

supplied product is not upto the satisfaction as per its operation and reliability.
as per the details provided on the website there is no resembelance in operating features and product cosmetics...

I purchased a mobile (Model number is 8502, from you vide order no 92362 from naptol company . I got the mobile in seven days but when I opened the consignment there was no user guide, the two batteries was also damaged one, the bill was also not there and in short it was looking that it has provided a damaged product to me. I called number of times to the company but the customer care executives / ladies use to say same line only that you...

I was solicited on my mobile phone, and i placed my order no. 94030 for a product. I was informed by naaptol that the item would be delivered by first flight couriers awb lb 0520118, within 5 days of the sms dated 21 nov 09.
I was very keen on receiving the product; i had asked for delivery at my office. I had instructed my staff to inform me immediately if any courier parcel came for me. No parcel was delivered; nor was any "missed...

i have purchased e phone frm naaptol now after 30 nov 2009 as per govt directions my mobile is not working as its imei no is not registered its very poor on the part of naaptol that they are selling cheap product made in china now i have to spend more money on getting imei reg & i am not satisfied with customer care response it is very bad that they are selling cheap chinese product .......at more than market prices & making fool...

I ordered a e-phoneon 25 th August, order no. 40791[ order verified order no; [protected]] I recieved the phone in 3 weeks. it was not functioning properly.the company asked us to return the phone by there own courier First Flight. We returned the e-phone by First Flight on 26th september 09 , Consigner copy no. *D25762607* from New Delhi,Nehru place. the company has not issued any bill, vouchers. Till date we have not recieved the phone.strict...

Respected sir
I had order a i-phone from the naaptol.com vide order no. 48387.
They had send me the the i-phone on dated 09 oct 2009 which touch screen was found broken.

Them i had made so many complain to their costumer care, then they advise me to return the i-phone to their bussiness centre at mahape, navi - mumbai. And i had returned back the i-phone with all accessories to mumbai on dated 14 oct 2009 and...

On 02/09/2009 I recived 8GB spypen video/audio recorder+pendrive & I paid rs 1690 my order no. is 44180 but when I opened it was defective & writing instrument was not working . I complained immediatly but it is 50 days gone till now not resolved. I think it is totaly froud company...

1. I paid for the e phone dual sim on cod basis after receipt of the product on 25 sept o9. My order no was 47524.

2. On 30 sept i lodged a complaint of defect in product on helpline and was given complaint no 1803 on 30 sept with an assurance that within 10 days the product would be replaced. Since then i have made numerous calls to the helpline with no avail.in fact at times i have been kept on hold for 15 mins without any...

Hi,
My name is Vinod kumar ,I have buy an EPHONE from naaptol.om online shoping site on 27 Sept 2009.
Its been more than 45 days to go but still I have not received the product.Payment is made through credit card.I am having all the confirmation mail which I have received from naaptol.My order no is 58438 but after 20 days back I made a call to these guys regarding the same but they said this order is canel and you have to...

Naaptol order no. 69286
Order date: 09/10/2009
Delivery date and payment: 12/10/2009
Return date :12/10/2009
Name of item: qwerty keypad dual sim multimedia phone
Mode: credit card
Courier: bluedart
Reminders: unlimited

Dear sir

Subject: no prompt action to a problem (Ref order no. 69286)

Dear sir,

This is the reference to a product...

I have purchase one /Ephone Ultra Slim Multimedia Mobile (Dual Sim- GSM Handset) from Naaptol site (http://www.naaptol.com/faces/microSite/msOrderNow.jsp?sellerId=1435&productId=652419&splrfnum=...⇄ on 26.08.2009 the details are under.
**************
From: [protected]@naaptol.com [mailto:[protected]@naaptol.com]
Sent: Thursday, September 10, 2009 11:53 AM
To: [protected]@avanicimcon.com
Subject: ORDER CONFIRMATION...

I bought the item titled, 'EPhone Ultra Slim Multimedia Mobile' priced at INR 4999.00 with INR 200.00 as shipping on October 10. I received the phone on October 15, but it was in a real horrible shape. To my surprise, it was a Chinese Mobile Phone not costing INR[protected] in the market as MRP, whereas they had mentioned the MRP to be INR 14995. I contacted them today on October 16, and they refused all they said.

The...

Cheif executive officer
Naaptol.com
Mumbai,

Dear sir

Complaint : Booking of TCL DV 708 Handicam order mno. 58603

i am to inform you with great concern that i have booked a Booking of TCL DV 708 Handicam order no. 58603 on 27/09/2009 assuring that the same will be deliver to me with in a week from date of order but unfortunately till date i could not get the same.
in this...

i have send a cheque in fevour of NAPTOL online shoping for spy pen gadget . they have as per my State bank of india gujarat rajula branch a/c statements the cheque is cleared by them in last week of aug'09 my order Number was 39631. after some day i have contact over there costumer care Number[protected] many times, but no one has given me satisfactory answer.i have given them a notice by register AD.i have received acknowledgement...